Lead Testing Specialist

Student Accessibility Services:

Student Accessibility Services (SAS) works with 4,000+ students with disabilities every year to facilitate equal access and reasonable accommodations. SAS works closely with faculty, Housing, and other departments to ensure disabled students experience equal opportunity to the campus experience. SAS also explores ways in which the UCF experience can be proactively designed with disability access and inclusion considered from the outset so as to minimize the need for reactive accommodations. Overall, SAS' accessibility work spans most areas of campus with opportunities for various engagement and the ability to make a campus impact.

The Opportunity:

UCF's Student Accessibility Services seeks applicants for a Lead Testing Specialist. The Lead Testing Specialist plays a pivotal role in Student Accessibility Services (SAS), overseeing the management of approximately 10,000 accommodated exams annually. The Lead Testing Specialist will have oversight for developing and implementing efficient scheduling processes to support students and faculty while maintaining a robust proctoring system.

Classification Title: Administrative Coordinator I

Responsibilities:

• Serve in a supportive leadership role by working closely with the SAS Testing Coordinator to handle certain administrative tasks, such as late test requests and specific faculty communication; Serve as lead point of contact and decision-making in the absence of the Testing Coordinator.

• Create and coordinate composition exams and common exams.

• Manage tremendous amounts of details regarding test times, length of time for test, nuanced details and exam requirements as communicated by professors, and other specific information that must be effectively stored and communicated to the testing team.

• Communicate effectively with students, faculty, and staff regarding exam details, test scheduling preferences, and concerns that may arise before, during, or after testing; requires effective verbal and written communication abilities.

• Support SAS front desk work, including but not limited to answer phones and greeting walk-in guests; support SAS in other operational areas as needed.

• Multitask across a variety of responsibilities warranting extreme attention to detail, including but not limited to processing test requests within the SAS database and careful preparation and coordination during final exams.

Minimum Qualifications:

Bachelor's or Master's degree and 0+ years of relevant experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).

Preferred Qualifications:

We welcome candidates with any of the following experience:

• 1+ year of experience in an administrative or office support role.

• 1+ year of customer service experience.

• Experience in higher education is a plus.

• Experience working in accessibility or with individuals with disabilities.

• Proficiency in test proctoring procedures.

• Demonstrated ability to independently manage and optimize processes.

• Excellent communication, organizational, and time management skills.

Special Instructions to the Applicants:

Applicant must be authorized to work for any U.S. employer, as sponsorship is not available for this position, now or in the future.

Classification Title: Administrative Coordinator I

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you'll play an integral role at one of the most impactful universities in the country. You'll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 13 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you'll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills and you'll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks!UCF offers:

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program

• Paid time off, including annual and sick time off and paid holidays

• Retirement savings options

• Employee discounts, including tickets to many Orlando attractions

• Education assistance

• And more...For more benefits information, view the UCF Employee Benefits Guide.

Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Unless explicitly stated on the job posting, it is UCF's expectation that an employee of UCF will reside in Florida as of the date the employment begins.

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As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.

UCF is proud to be a smoke-free campus and an E-Verify employer.

If an accommodation due to a disability is needed to apply for this position, please call 407-823-1336 or email onac@ucf.edu.

For general application or posting questions, please email talent@ucf.edu.