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Pharmacy Technician IV MGH

Massachusetts General Hospital
United States, Massachusetts, Boston
90 Blossom Street (Show on map)
Dec 02, 2025
Summary
Working with the direction of the Compounding Quality and Compliance Coordinator, this individual will continue to help advance and optimize our efforts for continuous improvement in medication compounding (sterile and non-sterile), participating in staff education and training, competencies, audits and quality improvement activities, facility maintenance, documentation, and vendor management. The individual must display leadership skills by demonstrating accountability, initiative, and responsibility as it relates to the care areas and the clinical and operational staff served. Reference standards include the MGH Pharmacy Policy and Procedure Manual, the U.S. Pharmacopeia Convention (USP), The Joint Commission accreditation standards (TJC), and state and federal regulations.

- Compounding Quality and Compliance (with direction from Compounding Quality and Compliance Coordinator): Participate in quarterly audits of pharmacy compounding areas, inclusive of facility review, technician observation, and employee interview to assure compliance with regulatory requirements and departmental policies.
- Assist managers and supervisors on plans after audit results, survey and inspection findings, identifying opportunities for process improvement efforts, facility changes, or additional employee education
- Provide compounding orientation and training of new staff, including MGH competency checklists and media fill / glove fingertip testing
Ensure compounding staff are rescheduled for biannual or annual competency assessments on time.
- Provide any group and individual training on techniques and departmental procedures as the need arises.
- Participate in the incubation, assessment, and read of media samples.
- Assist with vendor scheduling and onsite management of monthly environmental monitoring, biannual room and hood certifications, building and grounds personnel, and any additional vendors as need arises.
- Review vendor invoices to ensure services match invoiced payment requested, and file in appropriate shared drive location.
- Alerts area leadership to known inconsistencies and follows up with vendors.
Review all documentation (EM reports, certification reports, etc) and file in appropriate shared drives for each pharmacy area
Track compliance of metrics on the Pharmacy Compounding Compliance Dashboard.
- Assist in the review or creation of compounding policies and procedures for the organization.
- Participate in pharmacy committees to review compounding standards and processes across sites and ensure standardized process are used across practice sites.
-Travel to offsite compounding areas (Waltham, Danvers, Newton-Wellesley Cancer Center) is necessary for audits, and may be required as other opportunities arise.
- Assists in educating Pharmacy staff in quality assurance techniques, medication compliance standards and Quality Assurance Process Improvement (QAPI) activities.
- Develops and enforces policies and procedures related to quality and compliance and ensures they are updated, understood, and followed by staff
- Additional duties as assigned and/or as opportunities arise.

Education
High School Diploma or Equivalent required and Associate's Degree Related Field of Study preferred

Can this role accept experience in lieu of a degree?
No

Licenses and Credentials
Pharmacy Technician [State License] - Generic - HR Only required Pharmacy Technician Certification [CPhT] - Pharmacy Technician Certification Board (PTCB) required

Experience
Pharmacy Technician experience 3-5 years required PTCB Certified Compounded Sterile Preparation Technician (CSPT) certification preferred

Knowledge, Skills and Abilities
- Attention to detail.
- Proficient with standard PC software: Microsoft Excel, Word, PowerPoint.
- Effective computer and keyboarding skills.
- Working knowledge of pharmacy information and inventory systems.
- Familiarity with pharmacy practice settings, legal requirements and limitations, prescription information and calculations, drug identification and generic equivalents, drug manufacturing, packaging and labeling information, and proper drug handling and storage practices.
- Ability to manage several priorities and deadlines simultaneously.



Physical Requirements
  • Standing Frequently (34-66%)
  • Walking Frequently (34-66%)
  • Sitting Occasionally (3-33%)
  • Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
  • Carrying Frequently (34-66%) 20lbs - 35lbs
  • Pushing Occasionally (3-33%)
  • Pulling Occasionally (3-33%)
  • Climbing Rarely (Less than 2%)
  • Balancing Frequently (34-66%)
  • Stooping Occasionally (3-33%)
  • Kneeling Occasionally (3-33%)
  • Crouching Occasionally (3-33%)
  • Crawling Rarely (Less than 2%)
  • Reaching Frequently (34-66%)
  • Gross Manipulation (Handling) Frequently (34-66%)
  • Fine Manipulation (Fingering) Frequently (34-66%)
  • Feeling Constantly (67-100%)
  • Foot Use Rarely (Less than 2%)
  • Vision - Far Constantly (67-100%)
  • Vision - Near Constantly (67-100%)
  • Talking Constantly (67-100%)
  • Hearing Constantly (67-100%)


  • The General Hospital Corporation is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
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