Network Services Engineer

Department Marketing Statement:

There is a reason UCSB has been named the Best Place to Work by our local media for several years running. Whether our employees are on our stunning campus, or working remotely or hybrid, they tell us they value the flexibility, stability and rich benefits we offer. Come join us as we support the mission of one of the finest public institutions in the nation. UC Santa Barbara is consistently recognized for excellence across broad fields of study. Set alongside the glorious California coast, our dynamic environment inspires scholarly ambition and creativity. Information Technology Services (ITS), the Campus' central IT unit, contributes to UC Santa Barbara's mission of research, teaching, and community service by partnering with the Campus community to efficiently deliver IT infrastructure and enterprise application services to faculty, students, staff, and affiliates. Join us in supporting the technology making world class research possible!

Benefits of Belonging:

Working at UC means being part of this vibrant institution that shines a light on what is possible. People make UC great, and UC recognizes your contributions by making this a great place to work. Excellent retirement and health are just one of the rewards. Learn more about the benefits of working at UC and why You Belong at UC.

Brief Summary of Job Duties:

Under the general supervision of the Associate Director, ITS Network Services, serves as a technical member of the UCSB Network Operations Center (NOC) to provide network and internet connectivity to campus buildings, the North Hall Data Center, and wireless service supporting all campus academic, business operations, and residential facilities. Duties include the design, implementation, evaluation and administration of wired and wireless network systems, including routers, switches, wireless controllers, authentication and accounting systems, and virtual private network (VPN) servers. Develops scripts and processes for system integration, data collection and reporting, and network monitoring for cloud-hosted and local environments. Serves as a technical consultant in the planning, design, and operation of network services. Implements and manages change-control and inventory management system processes. Processes Digital Millennium Copyright Act (DMCA) copyright infringement allegations in accordance with federal law and University policy.

Required Qualifications:

• Bachelor's degree in related area and / or equivalent experience / training Bachelor's Degree.
• 1-3 years: Practical experience with the design, deployment and troubleshooting of wired and wireless networks, including complex inter-domain authentication processes.

Preferred Qualifications:

• Demonstrated thorough knowledge of professional communications and network concepts necessary to resolve issues using established parameters, creativity and independent judgment, escalating as necessary.
• Thorough understanding of various network hardware platforms, network related protocols and software including understanding of OSI layer 3 protocols at a basic level and layer 2 protocols at a complex level and related technical standards critical to the operation of interconnected networks.
• Ability to gather, organize and analyze data in the completion of a variety of functional assignments.
• Demonstrated ability to communicate technical information to technical and non-technical personnel at various levels in the organization.
• Self-motivated and works independently and as part of a team.
• Demonstrated ability to communicate technical information to technical and non-technical personnel at various levels in the organization.
• Able to perform administrative functions and moderate scripting on Linux platforms.
• Thorough and broad knowledge and experience working with network management systems.

Special Conditions of Employment

• Required to hold a valid driver's license, have a driving record that is in accordance with local policies and procedures, and/or enroll in the California Employer Pull Notice Program.
• Must carry a cell phone and have transportation for off-hours response.
• Position requires occational work outside of business hours.
• Satisfactory conviction history background check
• UCSB is a Tobacco-Free environment

Misconduct Disclosure Requirement:

As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegation or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer. "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:

• UC Sexual Violence and Sexual Harassment Policy
• UC Anti-Discrimination Policy
• Abusive Conduct in the Workplace

Job Functions and Percentages of Time:

60% Network Operations

• Implement, maintain and operate routers, switches, wireless access points and controllers, VPN devices and related services in support of the Network Operations Center by leveraging technologies including OSPF/BGP, Access Control Lists (ACLs), Monitoring Platforms, Traffic Management, and Network Management Systems.
• Diagnoses and resolves network connectivity issues involving wired and wireless networks with an emphasis on ISO layers 1-3.
• Leads network equipment deployment and replacement projects, routinely manages and maintains the NOC asset inventory, provides network availability and performance metrics, and ensures fulfillment of NOC service level agreements in both cloud-hosted and local environments.
• Performs pre-purchase equipment and software evaluations, and performs or coordinates site preparation for equipment installations.
• Installs and provisions network service for customers of the North Hall Data Center.
• Ensures compliance with Digital Millennium Copyright Act (DMCA) through customer contact and automation of DMCA response processes.

20% Development and Maintenance

• Develop and implement network management scripts and software.
• Integrates network monitoring, reporting and alerting systems.
• Develops automated data-driven reporting to provide the organization with network-oriented key performance indicators.
• Proactive Network Maintenance and Integrity of the campus network through network monitoring and response to failing network equipment or UPS.

15% System Administration

• Provide full life-cycle administration, implementation, and support of servers and hosted services for the Network Operations Center (NOC) and Security Operations Center (SOC), including unix-style operating systems, data backups, SQL databases, RADIUS AAA, DNS, DHCP, and web servers.
• Install, operate and maintain containerized software instances using Docker and/or similar technologies.
• Select, purchase and manage server hardware, bare-metal installations, virtualized systems including KVM and VMWare, and associated UPS devices and out-of-band management consoles.

5% Other

• Other duties as assigned.

Policy on Vaccination Programs

As a condition of employment, you will be required to comply with the University of California Policy on Vaccinations Programs.

As a condition of Physical Presence at a Location or in a University Program, all Covered Individuals* must participate in any applicable Vaccination Program by providing proof that they are Up-to-Date with any required Vaccines or submitting a request for Exception in a Mandate Program or properly declining vaccination in an Opt-Out Program no later than the Compliance Date (Capitalized terms in this paragraph are defined in the policy.). Federal, state, or local public health directives may impose additional requirements.

For more information, please visit: University of California Policy on Vaccinations https://policy.ucop.edu/doc/5000695/

* Covered Individuals: A Covered Individual includes anyone designated as Personnel or Students under this policy who Physically Access a University Facility or Program in connection with their employment, appointment, or education/training. A person accessing a Healthcare Location as a patient, or an art, athletics, entertainment, or other publicly accessible venue at a Location as a member of the public, is not a Covered Individual.

Equal Employment Opportunity:

UC Santa Barbara is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Reasonable Accommodations

The University of California endeavors to make the UCSB Job site (https://jobs.ucsb.edu) accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Katherine Abad in Human Resources at 805-893-4664 or email katherine.abad@hr.ucsb.edu. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Privacy Notification Statement and Notice of Availability of the UCSB Annual Security Report Disclosures

Payroll Title: COMM AND NETWORK TCHL ANL 3 TX

Job Code: 005168

Job Open Date: 12/1/25

Application Review Begins: 12/16/25; open until filled

Department Code (Name): ITEC (OFC OF INFORMATION TECHNOLOGY)

Percentage of Time: 100

Union Code (Name): TX

Employee Class (Appointment Type): Staff: Career

FLSA Status: Exempt

Classified Indicator Description (Personnel Program): PSS

Salary Grade: 23

Pay Rate / Range: The budgeted salary range that the University reasonably expects to pay for this position is $99,040-$124,800/yr. Salary offers are determined based on final candidate qualifications and experience; the budget for the position; and the application of fair, equitable, and consistent pay practices at the University. The full salary range for this position is $88,000- $161,600/yr.

Work Location: SAASB, 1205 (Fully Onsite)

Working Days and Hours: M-F; 8am - 5pm

Benefits Eligibility: Full Benefits

Special Instructions:
For full consideration, please include a resume and a cover letter as part of your application.

Application Status: If you would like to check the status of your application, please log into the Candidate Gateway where you applied and click on 'my activities'.