Supv, Nursing Services

ANNUAL SALARY (DEPENDING ON SKILLS/EXPERIENCE): $166,400.00 - $197,600.00

SCOPE: The Supv, Nursing Services is responsible for overseeing the daily clinical operations and nursing functions at their assigned infusion site. This position ensures safe, efficient, and high-quality patient care by managing day-to-day workflows, assignments, and communication among nursing and support staff. The Lead RN acts as the on-site clinical resource and liaison between nursing staff, providers, and the Supervisor of Nursing Services to maintain alignment with organizational standards, policies, and objectives.

ESSENTIAL JOB RESPONSIBILITIES:

• Oversee daily site operations, including RN assignments, patient flow, and coordination of clinical activities to ensure safe, timely, and effective care.
• Monitor in-baskets, triage queues, and communication channels to ensure timely response and resolution.
• Oversee chart preparation and review (24-hour and 96-hour checks) for infusion patients to ensure readiness and accuracy.
• Manage hospital admissions coordination, ensuring communication between physicians and inpatient facilities.
• Oversee and supports INR/Coumadin Clinic workflows and patient monitoring, as applicable.
• Monitor infusion treatment compliance, safety, and documentation.
• Ensure compliance with REMS programs including Ultomiris and Touchprogram, coordinating staff education and tracking.
• Oversee the proper use, maintenance, and ordering of infusion-related equipment and supplies (BBraun pumps, Infusystem management and ordering).
• Serve as a clinical resource for nursing and MA staff, providing guidance on treatment protocols, patient safety, and clinical decision-making.
• Coordinate daily staffing and coverage to ensure adequate clinical support for patient volumes.
• Review and approves PTO requests and timecards for assigned staff, ensuring compliance with staffing needs and payroll accuracy.
• Provide input to the Supervisor, Nursing Services on staff performance and assist with employee reviews and coaching.
• Facilitate orientation and ongoing training for new and existing team members.
• Serve as a mentor and role model, fostering a culture of teamwork, accountability, and professional growth.
• Conduct monthly safety checklists and ensure any findings are corrected and documented.
• Support and reinforces staff education on new drugs, updated chemotherapy or infusion protocols, and equipment procedures.
• Identifies opportunities to improve efficiency, safety, and patient satisfaction at the site level and communicates recommendations to leadership.
• Ensure adherence to all company policies, procedures, and regulatory requirements.
• Act as a liaison between the site team and the Supervisor, Nursing Services, to maintain alignment with organizational goals.
• Collaborate with Physicians, Practice managers, and pharmacy staff to ensure coordinated care delivery.
• Support implementation of new programs, clinical protocols, or quality initiatives under direction from the Supervisor.

EDUCATION / TRAINING REQUIREMENTS:

• Graduate of an accredited school of nursing; BSN required, MSN preferred

LICENSES / CERTIFICATIONS / REGISTRATION:

• Current, active RN license in the State of California required
• BLS/CPR certification required
• Oncology Nursing Certification (OCN) and ONS Chemotherapy & Biotherapy preferred

EXPERIENCE REQUIREMENTS:

• Minimum 3 years of clinical nursing experience required, preferably in oncology or infusion therapy
• Minimum 2 years' experience in an outpatient infusion center or related setting required
• Prior leadership or charge nurse experience preferred

SUPERVISORY RESPONSIBILITIES:

• Provides day-to-day leadership and work direction to nursing and support staff within the assigned site.
• Assigns patient loads and daily RN duties to ensure safe and balanced workflows.
• Reviews and approves staff timecards and PTO requests.
• Provides ongoing coaching, feedback, and training to clinical staff.
• Serves as an on-site escalation point for clinical or operational concerns.
• Participates in the hiring and performance evaluation process by providing feedback to the Supervisor.
• Does not have formal authority for hiring, termination, or disciplinary action; escalates such matters to the Supervisor, Nursing Services.

Benefits and Perks

• Medical, Dental, & Vision Insurance for Full & Part Time Employees
• FSA, HSA, Transit and Dependent Care Pre-Tax Programs
• 401k Retirement & Matching Plan
• Generous PTO and Paid Holidays
• Continuing Education
• Reimbursement Program
• And Much More!

It is the policy of Epic Care to afford equal opportunity for employment to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, family status (including pregnancy), marital status, military status, sensory, physical, or mental disability, genetic information, or any other factor protected by local, state or federal law, and to prohibit harassment or retaliation based on any of these factors.

Epic Care is an Alcohol and Drug-Free workplace. Learn more about Epic Care at https://epic-care.com/careers/.

Working Conditions: Environment (Office, warehouse, etc.) - Traditional office environment.The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations and other conditions common to an oncology clinic environment.

Physical Requirements: (Lifting, standing, etc.) - Large percent of time performing computer-based work is required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination. Requires standing and walking for extensive periods of time. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision and hearing to normal range.