New

Information Services Specialist II

University of Texas at Dallas

Up to $40,000, commensurate with experience

vision insurance, paid time off, tuition assistance, remote work

United States, Texas, Richardson

Nov 03, 2025

Posting Details

Posting Number	S06712P
Position Title	Information Services Specialist II
Functional Title
Department	Office of Enrollment Operations
Salary Range	Up to $40,000, commensurate with experience
Pay Basis	Monthly
Position Status	Regular full-time
Location	Richardson
Position End Date (if temporary)
Posting Open Date	11/03/2025
Posting Close Date
Open Until Filled	Yes
Desired Start Date	12/01/2025
Job Summary	Are you interested in helping students achieve their goal of a college education? Are you looking for a rewarding opportunity in higher education that provides a hybrid work schedule and comprehensive benefits package with employee tuition assistance? If so, apply now to join our team! The Information Services Specialist II performs enrollment processing to accept, prioritize, identify, verify, image and index student documents received via electronic transmission or postal mail for campus departments in a timely and accurate manner, using University Admission, Registrar and Financial Aid guidelines.
Minimum Education and Experience	Associate's degree and three years of work experience. An equivalent combination of education and experience is acceptable.
Preferred Education and Experience
Other Qualifications	To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.
Essential Duties and Responsibilities	Image and index all documents using various enterprise systems, ensure documents meet quality standards, operate scanning equipment, and verify content is being accurately scanned. Process and authenticate electronic documents in Hyland OnBase system workflow queues. Demonstrate integrity in working with confidential information while maintaining FERPA compliance. Assist in designing, testing, and implementing future workflow enhancements. May serve as Enrollment Operations Mail Room lead, including coordinating with University Central Receiving, overseeing letter fulfillment, and processing checks. Participate in various training opportunities to stay current and improve knowledge base of various platforms and policies affecting document processing. Attend required meetings and support University admission events as assigned.
Physical Demands and Working Conditions	Requires the ability to sit or stand at will for extended periods frequently throughout the workday. Requires the ability to perform frequent to constant repetitive keyboarding functions to complete work tasks. Requires the ability operate office machinery such as multi-function printers and copiers, letter opener, and letter inserter/folder. May require the ability to lift and carry up to 25 pounds occasionally.
Physical Activities
Working Conditions
Additional Information	This position may require intermittent overtime during peak periods, including evenings and weekends. Required skills and abilities: Demonstrated history of integrity and ethical behavior when working with confidential and sensitive information Proficiency in Microsoft Office Suite with ability to learn new software systems Detail-oriented and accurate with the ability to prioritize information in a timely manner Excellent organizational and time-management skills with the ability to multi-task Strong communication and active listening skills with the ability to receive and follow directions and work effectively as part of a team Proactive approach to identifying potential issues and problems Remote Work Notice Following successful completion of an initial training period, a *hybrid* work schedule may be available, subject to business needs and departmental approval. Employee must be located within the Dallas/Fort Worth Metroplex area and have the ability to be on campus for work activities as scheduled and/or with 24-hour notice. Completion and approval of a UT Dallas Remote Work Agreement will be required, and use of personal computer, internet, and other standard equipment may be required. Remote work arrangements are subject to regular review and re-approval and may be cancelled. About UT Dallas The University of Texas at Dallas is a top public research university committed to admitting, enrolling, and graduating well-rounded members of the global community whose education has prepared them for rewarding lives and productive careers in a constantly changing world. A variety of people, ideas, backgrounds, and perspectives is crucial to achieving our vision and mission. UT Dallas fosters an educational, working, and living environment where all members of our community are welcomed, treated fairly, and supported in their pursuit of excellence. What We Offer UT Dallas aims to attract and retain talented staff and faculty to support the University's students and mission. We are an equal opportunity employer and offer a comprehensive benefits package, including: Medical with prescription drug coverage (100% paid for full-time employees), dental, and, vision insurance plans Life, AD&D, and disability insurance plans Flexible Spending Accounts Paid time off and holidays Retirement plans Employee tuition assistance Professional development and training opportunities Employee wellness and employee assistance programs and much more! Visit https://hr.utdallas.edu/employees/benefits/ for more information.
Special Instructions Summary
Important Message	1) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public. 2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the *ADA Coordinator* . For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator.