New 
Senior Manager-Cloud Solution Architect - CTJ - Top Secret
 Microsoft | |
 United States, Virginia, Reston | |
 Nov 02, 2025 | |
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OverviewMicrosoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. Growth mindset encourages each of us to lean in and learn what matters most to our customers, to create the foundational knowledge that enables us to make customer-first decisions in everything we do. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission. We aspire to... Deliver the best technologyto enable mission-critical work Support fast-paced innovationwith the U.S. Federal Government Drive focused, thoughtful, end-to-end deliverytailored to unique customer needs Continuously advance security processeswithin our long-standing engagement approach What Joining The Microsoft Team Means Microsoft is on a mission to empower every person and every organization on the planet to achieve more, and security, data protection, and privacy are vital pillars in our mission. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission. Customer Success:Microsoft aspires to help our customers achieve their own digital transformation, leveraging the power of Microsoft Cloud solutions and support offerings. To this end, Microsoft invests in a dedicated Customer Success team that will help Microsoft customers successfully realize their business outcomes. Security Solution Area: Microsoft aspires to help our customers achieve their secure digital transformation, leveraging the power of Microsoft Cloud security solutions and support offerings. Microsoft provides the most comprehensive, innovative, flexible, and Secure cloud platforms today. Microsoft is hiring security professionals to drive customer cloud security adoption for customers around the world. Microsoft continues will invest over $20B over the next 5 years in cybersecurity, including providing our customers with services and solutions that integrate across the ecosystem by connecting all of your identities, endpoints, apps, emails, docs and clouds to help you close critical gaps in coverage, reduce risk, and save costs with a streamlined security portfolio. Cloud Solution Architect Manager (Data & AI) As an Senior Manager-Cloud Solutions Architect, you will run a team of Data & AI Cloud Solution Architects who enable customers to achieve their goals and outcomes - based on their investmen ts in Microsoft technology. Leveraging your expertise of leading technical teams, you will drive the team to ensure customers get value from their Microsoft investments. You and your team will have responsibility for driving key infrastructure technologies and concepts such as SQL, Power BI, Azure Data Factory, Data Science, AI/ML (Machine Learning)
ResponsibilitiesResponsibilities: Hire, on-board, develop, coach, mentor and evaluate Data & AI (artificial Intelligence) Architects and Engineers. Set a clear bar for role excellence, collaboration, and delivering impact. Build and maintain a diverse and inclusive team of strong Data Science and AI professionals with a passion for exceeding customer expectations. Must possess exceptional cross-team collaboration and communication. Partner with all required Microsoft stakeholders to land and drive role clarity, account coverage, project assignment and effective cross-team collaboration Enable your team to establish customer relationships with executives in Infrastructure roles while establishing your own. The goal is to create a comprehensive partnership with the customer throughout their ownership lifecycle that maximizes usage. Ensure your team delivers high quality production deployments that are resilient and successful. Drive operational excellence, including timely consumption opportunity management and high-quality reporting and insights. Engage with the area's most strategic customers as executive sponsor to accelerate Azure adoption and help our customers improve their infrastructure posture. Customer Centricity Customer Satisfaction - Lead your team to deliver positive Customer Satisfaction, and coach them to become trusted advisors to customers and partners, by leveraging domain expertise to enable defined Customer Success Plan outcomes. Customer/Partner Insights: Coach the team to provide feedback & insights from customers/partners back to the relevant MS teams including Product Groups, to enable continuous improvement.Business Impact Manage the consumption business of Solutions and Support to achieve the business goals and deliver customer value: Coach the team to develop opportunities to drive Customer Success business results by working with technical decision makers to ensure they understand Microsoft's security value proposition and get value from their investment in the Microsoft technology through deep business understanding of the solution plays and customer scenarios for your solution area Accelerate Resolution of Customer Blockers: Coach the team to identify resolutions to issues blocking go-live of customer success projects by leveraging technical subject matter expertise. Support them to lead the technical conversations with customers to drive value from their MS investments, by delivering all work according to MS best practices & policies and using repeatable IP. People Leadership Model our culture and values by leading your team through change, helping them understand the business model and/or role changes Coach your team on driving customer outcomes to help your team adapt and learn Care for your team by engaging in skills and capability discussions, understanding each individual's unique talents, and building the right mix of skills to achieve your business goals Technical Leadership Learn It All: Role model the Self Learner mindest through continuous alignment of individual & team's skilling to team/area demands and Customer Success goals Accelerate customer outcomes: Coach your team to engage in relevant communities to share expertise, contribute to IP creation, priotitize IP re-sure and learn from others to help accelerate your customers transformation journey. | |