New 
Partner Success and Experience Lead, Enterprise Partner Solutions, Americas
 Microsoft | |
 United States, Texas, Irving | |
| 7000 State Highway 161 (Show on map) | |
 Nov 02, 2025 | |
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OverviewMicrosoft Americas' Enterprise Partner Solutions Americas (EPS) team energizes and leads the talented ecosystem of partners essential to billions of users that power, enable, and innovate with millions of organizations. The organization's charter is central to Microsoft's entire cloud portfolio, and we have ambitions to do much more, especially with our trusted ecosystem partners. This team primarily works with System Integrators (SIs) and Software Development Companies (SDCs) to bring Microsoft's mission to life. Does the thought of leveraging technology to improve the experience for Microsoft partners excite you? Are you someone who has led initiatives where tooling, reporting, and infrastructure have been leveraged to simplify and automate the experience of partners? If so, we are looking for you. We are looking to hire a Partner Success and Experience Lead, Enterprise Partner Solutions, Americas to build strategy and prioritize how to improve and simplify the engagement of partners in the Microsoft Americas ecosystem. Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.
ResponsibilitiesAssess the current capabilities, experience, and state of technology infrastructure to facilitate key business processes with Microsoft partners providing insights on competitive landscape and needs of partners for integration.Imagine and inspire others across the org to evangelize how foundational infrastructure can deliver on a great partner experience and accelerate revenues. Develop recommendations & business requirements for the required tooling to improve and automate the experience for partners and members of the EPS & Microsoft sales team.Work with various technology delivery teams within the Microsoft Customer & Partner Solutions Group & worldwide engineering to ensure the voice of the partner ecosystem and Microsoft sellers is reflected in tooling and infrastructure roadmaps. Lead with influential communication skills and comfort with engaging in partner focus groups, pilot testing, and building out effective launch plans of new partner functionality.Drive accountability and roadmap for partner experience & success requirements aligned to priorities.Other Embody our culture and values | |