New 
Product Go To Market Manger
 Microsoft | |
 United States, Texas, Irving | |
| 7000 State Highway 161 (Show on map) | |
 Oct 31, 2025 | |
|
OverviewAre you passionate about driving business growth through the transformative power of Microsoft's AI Business Process Solutions - like D365 Sales, Service and ERP? We are seeking an experienced and driven Product Go-to-Market Manager to co-lead our D365 Customer Service, Field Service and Contact Center business within the Dynamics 365 GTM Team. As part of the Americas Sales Enablement & Operations (SE&O) organization, you'll help shape and scale Go To Market (GTM) strategy, operations, and execution across sales, marketing, customer success, and partner teams. The SE&O Team plays a critical role in translating Microsoft's worldwide commercial strategy to a regional execution plan that drives impact and operational excellence. In this role, you will lead our Land New Service Customers GTM efforts for Microsoft Americas, partnering closely with key stakeholders across our Commercial Solution Areas, EPS, CMO, Area Sales, and Worldwide Teams (e.g. engineering, GTM, and marketing). You will tackle both defined and ambiguous challenges, break them down into key priorities based on desired outcomes, build plans to address the prioritized motions, execute the plan with precision, while sharing progress with leadership. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
ResponsibilitiesBusiness Development Supports the creation and pursuit of white-space growth opportunities for Customer Service, Field Service and Contact Center products.Leverages knowledge of revenue, share targets, and the area/subsidiary's capabilities in order to develop strategies and programs that maximize performance. Builds relationships and drives regular engagements with relevant stakeholders to operationalize competitive strategies and land implementation of solutions that drive strategic impact and increased market share for Microsoft and partners. GTM Strategy, Planning, and Delivery Leads development and orchestration of an Americas GTM plan, integrating product releases, marketing moments, and field/partner programs, working across sales, marketing, consulting, customer success, and partner teams to support cross-functional execution Drives GTM strategy and lands growth plans (e.g., revenue, contact acquisition, customer engagement). Creates program strategies to drive target market share gains and engages stakeholders to drive the local product marketing growth strategy.Evaluates and compares across strategy plans/programs. Business Management and Ownership Builds and drives business strategy and tracks the efficacy of plans and programs for the line(s) of business to drive sustainable growth within and beyond the boundaries of the fiscal year. Leverages area/subsidiary portfolio share, revenue, and scorecard information to identify insights and actively impact marketing and business planning decision-making. Maintains regular engagement with global stakeholders to align on strategy, gather feedback, and support execution.Leverages understanding of the overall health of the business and customer/partner pain points to identify areas for adjustment and programs to drive greater impact in the field. Shares best practices to drive performance across teams.Delivers insights to leadership during business reviews. Field Enablement Partners with sales to drive field enablement accountability. Orchestrates between business and subsidiaries to develop and land sales programs. Provides thought leadership and clarity to coach and equip the team, channel, and sellers with the skills, and resources to sell.Liaises with sales teams to provide coaching and support pipeline and sales enablement. Appropriately activates the partner ecosystem to enable and drive results. Identifies failure points and orchestrates resources to mitigate. Product AdvocacyActs as a primary product spokesperson and product evangelist for the business as a whole, inclusive of products within the Product Manager-owned portfolio. Leverages product, industry, market, and competitive knowledge as well as technical expertise to develop localized competitive strategy, position the value proposition, and tailor messaging to both internal (e.g., sales and marketing readiness) and external audiences (e.g., press, analysts, partners, user community, customers). Provides guidance to sales (e.g., interpretation of propensity models) in customer engagements and shares expertise to guide partners OtherEmbody our Culture and Values | |