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Order Entry Specialist: 2nd Shift (Hybrid Work Schedule)

Parts Town
vision insurance, parental leave, paid time off, paid holidays, sick time, 401(k)
United States, Indiana, Fort Wayne
5130 Executive Boulevard (Show on map)
Oct 31, 2025
Position at Parts Town
See What We're All About
As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. First, you need to understand and demonstrate our Core Values with safety being your first priority. That's key. But we're also looking for unique enthusiasm, high integrity, courage to embrace change...and if you know a few jokes, that puts you on the top of our list!

Do you have a genius-level knowledge of original equipment manufacturer parts? If not, no problem! We're more interested in passionate people with fresh ideas from different backgrounds. That's what keeps us at the top of our game. We're proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list 15 years in a row and the Crain's Fast 50 list ten times. We are honored to be voted by our Chicagoland team as a Chicago Tribune Top Workplace for the last four years.

If you're ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let's chat - Apply Today!
Perks
  • Parts Town Pride - check out our virtual tour and culture!
  • Quarterly profit-sharing bonus
  • Hybrid work schedule
  • Team member appreciation events and recognition programs
  • Volunteer opportunities
  • Monthly IT stipend
  • Casual dress code
  • On-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses
  • All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away - don't worry, we've got you covered.

The Job at a Glance

As the Order Entry Specialist (Internally known as Order Entry Enthusiasts), you will be essential to providing the best experiences to Parts Town's customers. You will focus on providing dedicated support to our customers by entering orders submitted through Esker. You will also foster a team environment by partnering with your team mates to ensure orders are processed in a timely manner while ensuring accuracy.

A Typical Day

  • Provide support to a high volume of domestic customer orders through the Esker portal
  • Process orders in a timely manner while focusing on accuracy throughout
  • Communicate with customers via email to resolve any open issues in order to fully process their orders
  • Partner with the Supervisor to identify customers eligible for Esker order automation
  • Provide insight to your teammates on best practices and BU specific customer information

To Land This Opportunity

  • You have a passion for making sure the customers have the right parts
  • You have experience within the Esker platform and processing orders in a timely manner
  • You go the extra mile and have an extremely high attention to detail and accuracy
  • You thrive within a team atmosphere
  • You have fantastic communication skills & you're proficient in English (verbal and written)
  • You have the ability to multi-task without sacrificing accuracy
  • You display exceptional conflict resolution skills
  • You have a quality, high speed internet connection at home
  • You can work a schedule of M-F 12:00 PM - 9:00 PM (EST) / 11:00 AM - 8:00 PM (CST) with flexibility to adjust to different hours as needed

About Your Future Team

Our Team cannot get enough chocolate! We eat and drink chocolate! We love animals, especially cats and dogs (Whoops! And squirrels, too!) Pet hair on clothes is a fashion statement must! We also erase the worries of our day by basking in the ambiance of essential oils!

At Parts Town, we value transparency and are committed to ensuring our team members feel appreciated and supported. We prioritize our positive workplace culture where collaboration, growth, and work-life balance are celebrated. The salary range for this role is $35,654.75- $47,706.48 annually ($17.14-22.93 hourly) which is based on including but not limited to qualifications, experience, and geographical location. Parts Town is a pay for performance-company. In addition to base pay, some roles offer a profit-sharing program, and an annual bonus depending on the role. Our comprehensive benefits package includes health, dental and vision insurance, 401(k) with match, employee assistance programs, paid time off, paid sick time off, paid holidays, paid parental leave, and professional development opportunities.

Parts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.


We are an E-Verify employer.

For more information, please click on the following links:
E-Verify Participation Poster: English | Spanish
E-Verify Right to Work Poster: English | Spanish

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