Quality Supervisor

PURPOSE:

Reporting to the Quality & ISO Manager, duties will include implementing & maintaining the company's Quality Management System in accordance with ISO 9001:2015 Standard and future ISO standards.

KEY OBJECTIVES AND RESPONSIBILITIES:

• Responsible for establishing a culture of quality within the facility striving for full employee engagement in implementing and maintaining the highest manufactured quality and management systems for the Packaging Facility and Distribution Center.
• Lead root cause analysis and implementation of corrective action for process related concerns.
• Responsible for identifying and resolving quality problems:
• Review results for possible blending/formula and packaging/labeling problems which require re- sampling and/or correction.
• Assist the Lab Manager on reviewing and evaluating off-spec results and institute solutions.
• Responsible for continual improvement activities to enhance the quality system, using lean methods.
• Implementing methods to inspect, test and evaluate products and production equipment
• Tracking products through the manufacturing process to guarantee that each part of the process is being followed and properly maintained.
• Develop training to build quality awareness.
• Supervise the Quality personnel in the plant by managing their time, oversee their assignments and follow up on their open issues.
• Conduct audits, including closing out audit findings, creating audits finding reports and determine proper corrective actions.
• Analyze failure, create corrective action to respond to customer complaints.
• Create and maintain company quality documentation, such as quality manuals, quality procedures, etc.
• Continuously improving QA receiving inspection process and procedures.
• Ensure timely resolution of supplier failure, corrective actions.
• Preparation of QA reports by collecting, analyzing, and summarizing data.
• Work with Manufacturing to solve in-house quality concerns, reviews of nonconforming product, recommends disposition.
• Manage Customer Complaints
• Additional duties as assigned

REQUIRED EDUCATION/EXPERIENCES:

• Bachelor's degree in Engineering, Business Management, or a related field.
• 2+ years of professional experience involving training in a formal classroom and/or on the job work experiences.
• Equivalent combination of education and experience
• Total Quality Fundamentals
• Certified Internal Auditor
• Available to answer calls on off shifts
• Ability to understand and operate basic product testing equipment
• Perform physical duties, including but not limited to pushing, pulling, lifting, twisting, and walking; lift up to 50lbs repeatedly

COMPETENCIES:

• Excellent verbal, written communication, and presentation skills. Use of appropriate written and verbal language and grammar; conveys clear written messages in learning content that is organized and easy to follow.
• Highly organized
• Computer skills with MS Office, especially MS Word and Power Point.
• Effective organizational and time management skills with great attention to detail.
• Strong project management skills.
• Ability to facilitate in a lead capacity and be comfortable with using good judgment to make independent decisions based upon limited information and time.
• Analyzing information, critical thinking and problem solving
• Validates quality processes by establishing product specifications and quality attributes.
• Trains and motivates employees to ensure that quality standards are met.
• Technical Understanding
• Promoting Process Improvement
• Managing Processes, Methods and Procedures
• Demonstration of Calumet Values- Safety, Environment & Social Responsibility, Teamwork, Ownership, Passion for Customers, and Excellence