Learning Technology Technician (full-time/1575 hours/year) @ Northwood Tech Ashland Campus

Northwood Technical College is seeking qualified candidates for a full-time Learning Technology Technician at the Ashland Campus.

This position will support students, faculty and staff to promote utilization of technology to support teaching and learning best practices. Identify and work in collaboration with the Learning Technology and Application Manager to recommend opportunities that leverage technology to increase student access, success, and persistence. Collaborate in the development and maintenance of resources to empower faculty to effectively utilize learning technology resources. Assist other departments to provide learning technology support to faculty, students, staff, and external partners.

Actively embody and promote Northwood Tech's Values:
• Collaboration - Value relationships that enhance learning and promote economic development.
• Innovation - Embrace the latest theories and technologies to support student and community success.
• Excellence - Prioritize high quality education, services, and continuous improvement in a dynamic learning environment.
• Community - Value our deep connections to our communities by working together to provide solutions through student success.
• Support - Empower individuals by supporting their success with quality experiences and services designed to meet their needs.
• Integrity - Uphold honesty and accountability in a diverse, open, and ethical learning and working environment.
• Respect - Value each individual and approach all interactions mindfully, with civility, empathy, and openness to new and differing ideas.
• Support faculty (in a variety of capacities) regarding instructional technology tools and best practices for teaching with technology in on site, online, and hybrid environments
• Work In partnership with the professional development department in development of identified training modules for teaching with technology in on site, online, and hybrid environments
• Collaborate in the development and maintenance of resources, documentation, and professional development sessions to help faculty to use instructional technology resources more effectively to increase student access, engagement, success, and persistence
• Support technology-related communities of practice
• Support new technologies for potential application in instruction and continually develop new skills to advance their instructional technology skills
• Support LMS functionality challenges/needs and recommend opportunities for new functionality to enhance teaching and learning
• Act as a conduit to promote technology to enhance teaching and learning excellence
• Conduct presentations and training on educational tools, services and resources to faculty and staff, as needed
• Participate on teams and attend local and college-wide staff meetings and in-service workshops as appropriate
• Support students in the use of adaptive equipment and accessibility software
• Maintain and update the iTLC website
• Provide assistance to students setting up and troubleshooting various computing, mobile and peripheral devices
• Other duties as assigned

Degree & Experience Required:

• Associate's degree (or two years post-secondary education) in related field
• Two years related work experience

Degree & Experience Equivalency:

*Equivalent educational/occupational experience may be a high school diploma plus 4 years of relevant experience

Knowledge, Skills, and Abilities:

• Ability to communicate effectively both written and verbally
• Proficiency in the use of Microsoft Office suite and the ability to effectively apply technology to tasks and projects
• Ability to contribute to a team environment while maintaining positivity and professionalism
• Strong customer service skills that focus on creative problem solving
• Time management skills that apply organization and prioritization demonstrating the ability to multitask and work independently
• Ability to obtain driver's license and insurance coverage in accordance with College policy

FY26 Salary - Grade H - $21.31 / hour

Medical, Dental, Vision
Health Savings Account/Flexible Spending Account
Long Term/Short Term Disability
Life Insurance
Wisconsin Retirement System
403(b)/457(b) Retirement Savings
Paid Holidays
Paid Leave

• More detailed information online at https://www.northwoodtech.edu/about/employment/benefits