Senior Performance Analyst

Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits?

Our "people helping people" philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference.

While we're proud of our history, we're even more excited about our future. With business and technology transformation on the horizon, there's never been a better time to be part of BECU.

PAY RANGE

BENEFITS

Employees and their eligible family members have access to a wide array of employee benefits, such as medical, dental, vision and life insurance coverage. Employees have access to disability and AD&D insurance. We also offer health care and dependent care flexible spending accounts, as well as health savings accounts, to eligible employees. Employees are able to enroll in our company's 401k plan and employer-funded retirement plan. Newly hired employees accrue 6.16 hours of paid time off (PTO) on a per pay period basis based on hours worked (up to a maximum of 160 PTO hours per year) and receive ten paid holidays throughout the calendar year. Additional details regarding BECU Benefits can be found here.

As a Sr Performance Analyst in our Enterprise Operations Analytics team, you'll help shape the future of data-driven decision-making at BECU. You'll deliver predictive insights, automate reporting processes, and build dashboards that empower stakeholders to act with confidence. Your work will directly impact member experience and operational efficiency, especially within Collections and Recoveries. By translating complex data into clear, actionable stories, you'll help drive strategic outcomes across the organization. This is a high-impact role where your contributions will be visible, valued, and transformative.

To join our dynamic team, we require candidates to be residents of WA, OR, ID, AZ, TX, GA, or SC. If you're located in Washington state and within a reasonable driving distance from Tukwila, we are requesting that you come into our HQ on Tuesdays & Wednesdays.For those candidates that live outside the commute distance of TFC and in any of our approved remote work locations, this role will be remote. Remote or onsite, we are committed to ensuring you are fully engaged and included in our collaborative environment.

• Design and Build Dashboards: Create and maintain Tableau dashboards and reporting tools that visualize performance metrics and KPIs across Collections, Recoveries, and broader operations.
• Deliver Predictive Insights: Conduct deep-dive analyses and build predictive models to forecast member behavior, operational trends, and business outcomes.
• Collaborate with Stakeholders: Partner with business leaders to define KPIs, translate operational needs into data solutions, and align analytics with strategic goals.
• Automate and Optimize: Streamline manual reporting processes using tools like Alteryx, SQL, and Python to improve efficiency and accuracy.
• Support Strategic Analytics: Provide analytical support across multiple lines of business, contributing to enterprise-wide initiatives and data storytelling efforts.
• Ensure Data Integrity: Validate data accuracy and consistency across systems, applying best practices in data governance and visualization.
• Work in Agile Sprints: Participate in daily huddles, sprint planning, and mid-sprint demos to deliver iterative analytics solutions in a collaborative environment.
• Leverage Advanced Tools: Use SQL Server Management Studio, Snowflake, Python, R, Power BI, and other platforms to extract, transform, and analyze data.
• Conduct Performance Analysis: Perform trending, root cause, and gap analyses to uncover opportunities for improvement and drive operational excellence.
• Support Research and Strategy: Assist in qualitative and quantitative research to inform long-range planning and product/service enhancements.
• Communicate Insights: Translate complex data into clear recommendations that support strategic decision-making and stakeholder alignment.

This isn't just about ticking off tasks on a list. It's about making a significant, positive change in BECU's journey, where your contributions are valued, and your growth is continually fostered.

• A chance to lead the evolution from traditional reporting to predictive analytics and strategic data storytelling
• High-impact work that directly influences member experience and operational efficiency
• Exposure to a maturing analytics environment with opportunities to shape best practices
• Collaboration with cross-functional teams and senior stakeholders
• A culture that values innovation, continuous learning, and data-driven decision-making

Minimum Qualifications:

• Bachelor's degree in information systems or other related quantitative field, or equivalent work or educational experience required
• Minimum 5 years of experience in data mining, query development, or multi-system data integration required

Desired Qualifications:

• Minimum 5 years of experience in financial institution data analysis and reporting preferred
• Extensive experience with modern analytics tools including Tableau, Power BI, Alteryx, SQL Server Management Studio, Snowflake, and scripting languages such as Python and R preferred
• Strong analytical skills, the ability to prioritize and solid time management skills required
• Ability to gather pertinent data, establish facts and draw valid conclusions, as well as formulate ideas and recommendations, required
• Proficient verbal and written skills required to effectively communicate
• Proficient math skills with a high degree of accuracy required
• Ability to work a flexible schedule to meet the needs of internal customers required

Ready to make an indelible impact? Eager to be a part of a collaborative and innovative team where your ideas and contributions don't just fill a role, but fuel the growth and success of BECU?

BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.