Insurance Specialist (Patient Insurance Educator) - Hybrid Jacksonville FL

Insurance Specialist (Patient Insurance Educator) - Hybrid Jacksonville FL

Work from Home + Visit Local Dialysis Clinics

Full-Time | 40 Hours per Week

About the Role

Innovative Renal Care is seeking a detail-oriented Insurance Specialist (Patient Insurance Educator) to help dialysis patients understand and navigate their health insurance options. You'll educate patients about eligibility requirements, guide them through enrollment for Qualified Health Plans (QHPs) via Federal and State Exchanges, and connect them to insurance affordability programs.

This hybrid role lets you work from home while visiting assigned clinics in the Jacksonville area about 50% of the time. You'll meet with patients, provide education, and coordinate insurance solutions tailored to their needs.

Key Responsibilities

• Educate patients on QHPs and affordability programs
• Assist with eligibility and enrollment applications
• Ensure compliance with CMS, HIPAA, and IRC policies
• Maintain accurate and organized documentation
• Communicate clearly and compassionately with patients
• Use sound judgment in a dynamic healthcare setting

Qualifications

• High school diploma, GED, or equivalent required
• Bachelor's degree in healthcare or related field preferred (experience considered)
• 1-3 years of experience in health insurance, patient advocacy, or enrollment
• Understanding of QHPs, eligibility rules, and HIPAA standards
• Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint)
• Ability to travel locally up to 50%

At Innovative Renal Care (IRC), our comprehensive benefits program is a key component of our total compensation package. It includes a 401(k) match, healthcare coverage, and a broad range of other benefits that compare favorably within our industry and marketplace. Learn more atIRC Benefits and Perks

About Innovative Renal Care

We are one of the largest dialysis service providers in the U.S., partnering with local physicians to deliver high-quality care to patients with ESRD and other kidney conditions. Our mission is to be the trusted experts and preferred partners for patients, physicians, and healthcare providers by delivering best-in-class care, service, and solutions.

Our Values: I CARE

Integrity & Innovation - Earn trust by keeping promises and embracing new solutions.

Compassion - Treat patients, families, and colleagues with respect and empathy.

Accountability - Take ownership and recognize the contributions of others.

Results-Driven - Strive for excellence and exceed expectations.

Everyone Counts - Foster diversity, equity, teamwork, and collaboration.

Why Join IRC?

• Career Growth - Be part of a values-driven team making a meaningful impact.
• Competitive Compensation - Salaries continually benchmarked against market and trends.
• Enhanced PTO - Your most recent dialysis experience counts toward PTO accrual.
• Team Culture - Thrive in a supportive environment that values innovation, accountability, and compassion.

Innovative Renal Care is an equal opportunity and a drug free workplace.All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origins, citizenship, disability or protected veteran status.All applicants will be subject to a drug screening and background check upon acceptance of an offer.

*IRC will only contact you from careers@innovativerenal.comor team members with an @innovativerenal.comemail address. Please be cautious and aware of spam or fraudulent emails soliciting personal or banking information. IRC will not request this information via email.

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