Administrative Assistant - Sheriff's Office

Milwaukee County oversees operations from our Airport, Behavioral Health, Child Support Enforcement, Combined Court Operations, Sheriffs Department, Community Reintegration Center, Human Services, Parks, Public Safety, Public Works, Fleet Operations, Transportation, and at the Zoo. Our departments are also dedicated to our Seniors in the Department on Aging, those with Disabilities, and Veterans Affairs. Our employees also remain committed to serve the cultural, human, recreational and social needs of the entire community.

Milwaukee County offers a wide variety of interesting jobs for people who want to make a difference in our community. Milwaukee County provides a competitive benefit package and is an Equal Opportunity Employer. If disability related accommodations are needed, please contact 414-278-3936. For submitted application inquiries please contact careers@milwaukeecountywi.gov. Please note: an online application must be submitted for consideration.

We are searching for Changemakers to come and join our team and discover our diverse and versatile community of independent spirits and unique talents, we are redefining the way you think about Milwaukee County!

Closing Date: November 10, 2025 or upon receipt of the first 50 applications submissions.

Administrative Assistant - Sheriff's Office

Professional Standards Division

Full-time, Hourly

Hourly Range: $19.88 - $29.83

Job Summary: The Administrative Assistant provides day-to-day operational support to management staff, members of Milwaukee County Sheriff's Office (MCSO), other law enforcement agencies, and the public with a regard to highly sensitive and confidential issues & documentation. The position requires intermediate or higher level of computer skills to create, format, proofread correspondence and legal documents, reports, entries, coordinate files and monitor deadlines.

Job Responsibilities

• Provide administrative support to staff, which includes, but is not limited to, answering phone calls and relaying messages, answering questions regarding requests, documents, agency processes and procedures, taking complaint calls, making copies, ordering transcripts, pulling old files, copying CDs/DVDs, running queries and reports in Access and assisting with research.
• Review documents and create entries in Access databases used to track, monitor and maintain Professional Standards Division (PSD) case files.
• Update & maintain files, Excel spreadsheets and Access databases ensuring accurate entries and updates are made. Backup electronic files, reply to general information requests, reports and documentation. Update cases according to established management procedures timely, accurately and back-up data as appropriate.
• Log and track investigation files, citizen complaints, open records requests, notice of claims and legal files. Update and modify spreadsheets and Access databases for Use of Force, squad accidents and pursuits. Also cross reference files for Notice of Claims and/or Lawsuits.
• Create and prepare written documents and reports and manage a high level of data with accuracy.
• Prepare Orders & other formal documents/paperwork for the disciplinary hearings and actions for the Personnel Review Board (PRB) and gather formal paperwork needed by Corporation Counsel for PRB hearings.
• Create & maintain files for MCSO hired & non-hired candidates, coordinate files for internal and external background investigators, coordinate storage of background files, including boxing, transporting and retrieval. Code files with established procedures.
• Schedule case reviews, interviews and meetings. Knowledge needed in multiple databases and applications to prepare, complete and respond to requests (RMS/Phoenix, Jail Logs, MCSO Staff Management, CCAP, Ceridian and Access database).
• Coordinate random drug testing with Central Human Resources on a quarterly basis for agency personnel.
• Other duties as assigned

Required Education, License/Certification and Experience

• Current resident of the state of Wisconsin.
• High School diploma/GED equivalent required.
• Intermediate level or higher knowledge of all related computer and software applications such as word processing, spreadsheets and database.
• Intermediate knowledge of RMS/Staff Management and Jail Log.
• At least three (3) year experience working in a clerical, data entry, legal assistant and/or administrative role.

Preferred Experience:

• Post secondary education in Business, I/T, or Criminal Justice preferred.

Skills and Abilities:

• Must be detail oriented, have strong communication skills, both verbal and written, and good organizational skills. Explain and gather information, answer queries, or aid internal and/or external contacts.
• Ability to multi-task and prioritize multiple assignments and projects.
• Ability to speak effectively before both internal and/or external groups.
• Ability to maintain sensitive and confidential information.
• Ability to understand and follow instructions.
• Ability to interpret and adapt to established practices and procedures using independent judgment to meet situations to which applications are not clearly defined.
• Ability to use hand tools and office instruments such as computer, copy machine and faxing machine.
• Ability to lift, carry, push, and pull up to 20 lbs.

NOTE: This ORIGINAL APPLICATION is open to qualified residents of the State of Wisconsin at the time of application. Candidates need to submit a full account of their training and experience (i.e., by submitting an up-to-date resume or by fully completing the application) during the application process and may also be asked to take additional written or performance tests as part of the selection process.

APPLICANTS MUST POSSESS MINIMUM QUALIFICATIONS AT TIME OF FILING APPLICATION

PGNR17 Org:4000 PB

Milwaukee County is committed to fostering an equitable working environment, free from discrimination and harassment, on the basis of any characteristic protected by law. We prohibit any form of discrimination, harassment based on race, color, religion, sex, gender, gender identity or expression, sexual orientation, pregnancy, pregnancy related condition, national origin, age, disability, FMLA status, sexual orientation, military status, marital status, or any other category or status that is now or in the future protected by federal, state, and local law. We maintain a drug-free workplace and perform pre-employment substance abuse testing, background checks and pre-employment physicals subject to job requirements. If special accommodations are needed, please contact 414-278-3936.