Credit Administrator

DUTIES AND RESPONSIBILITIES:

The Credit Admin Manager will provide oversight and leadership for the loan department staff as assigned and monitor processes for continuous improvement, efficacy, and compliance with applicable regulations, with a heavy focus on loan quality control objectives that are consistent with the bank's goals. They work to manage various projects to assist with the overall credit quality of the loan portfolio with emphasis on an adherence to policy and procedure.

Essential Functions:

• Work closely with and provide support to Senior Credit Officer and Loan Operating Manager.
• Work closely with Credit Analyst(s) and Loan Support Specialists to manage and support credit quality objectives.
• Assist in coordinating and providing leadership on bank systems such as nCino, Built, Quality Control Functions, 1071 Loan register, pipeline management, CRA loan register, Great Data, appraisal support, and analyst support.
• Identify and provide suggestions for improving efficiencies in procedures for the underwriting loans with an emphasis on adhering to policy and procedure.
• Provide feedback regarding Loan Policy and Procedure to the Division Chief Credit Officer (CCO).
• In conjunction with Loan Operations Manager and CCO, work with GBCI Internal Auditors, GBCI Quality Control and outside auditing firms (i.e. DLS Consulting) as well as Bank Examiners during examinations. Gather information as assigned for all examinations.
• Review updates to loan programs, lending regulations, policies, procedures and documentation and communicate to CCO.
• Attend loan committee as required, with ability to provide structural feedback to the committee.
• Review credit authorizations and provide feedback to CCO, Department Heads, loan officers and/or credit analysts. Complete and oversee credit memos for CCO in nCino.
• Responsible for loan quality assurance, tickler management and loan reports.
• Manage scope and completion of problem loan reports with loan officers and take necessary action to include adherence to policy with a focus on action plans to either upgrade credits or exit them.
• Work closely with leads in loan areas to include Commercial, Consumer, Loan Operations, Appraisal and Special Assets.
• Interface with loan review, regulators, compliance and/or auditors as required or directed.
• Other responsibilities will include assisting in the overall management of credit quality as well as supporting other needs that may arise within the Credit and other loan departments.
• Maintain general knowledge of bank products and services.
• Have open communication with supervisor through sharing and accepting suggestions and ideas. Promote team efforts in all areas. Adjustments to change are made as necessary while maintaining a positive attitude.
• Complete required bank training courses within assigned time frame(s). It is the individual learner's responsibility to ensure that they understand the information given to them in each training. If the learner does not understand the information given, they need to reach out to their supervisor for further clarification or additional training.
• Must comply with all company policies and procedures and all applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act and the Office of Foreign Assets Control.

Additional Responsibilities:

• Adhere to First State Bank's Corporate Culture.
• Keep management appropriately informed of area activities and of any significant problems.
• Participate in Community Service and Bank sponsored activities that serve and support the mission and values of First State Bank Wyoming.
• Provide superior internal and external customer service: must demonstrate self-governance, courtesy, and respect toward external customers as well as internal customers (all organization personnel).
• Represent First State Bank of Wyoming in a professional manner which includes a professional image, confidentiality, a positive "can-do" attitude, good attendance, punctuality, flexibility and adaptability in meeting bank and customer needs.
• Keep work area tidy and maintain customer privacy. Attend and participate in meetings as required.
• Participate in required training, staff meetings, and lobby displays.
• Regular and predictable attendance is an essential function of this job in order to accomplish, among other things, in-person contact with lenders and direct reports.
• Additional duties as assigned.

QUALIFICATIONS:

Education and Experience:

• 5-8 years of similar or related experience, including preparatory experience required
• Bachelor's degree, required
  • OR
• An equivalent combination of education, training and experience may be considered

Work Location: First State Bank Wyoming in Wheatland, WY. Must live within 1 hour and 30 minutes of the bank's address listed below.

Address:

1405 16th Street

Wheatland, WY 82201

Required Knowledge, Skills and Abilities:

• Strong ability to solve problems and prioritize multiple tasks and responsibilities.
• Good computer and 10-key skills.
• Good communication and interpersonal skills.
• Employee must have the ability to work in calm, professional manner while consistently demonstrating courtesy, customer service, and tact in a fast-paced/deadlines-oriented environment.
• Employee must be capable of regular, reliable, and timely attendance.
• Employee must be self-motivated, able to work quickly and accurately, and flexible in day-to-day activities.
• Employee must be a team player with a passion for customer service and a proven ability to build a rapport and work effectively with employees at all levels of the organization.
• Attention to detail as well as excellent organizational skill(s) to perform in a fast-paced environment.
• Must have ability to prioritize and organize heavy workload(s) and demonstrate effective time management skill(s).
• Must have the ability to work quickly and accurately: perform effectively under pressure; meeting multiple and sometimes competing deadlines and make decisions based on regulation(s), company policy(s), knowledge and experience.
• Must have the ability to work both independently and in a team environment.
• Must have the ability to understand and follow complex written and oral instructions.
• Must have the ability to communicate effectively verbally and in writing.
• Basic computer skill with working knowledge of word processing, spreadsheets, ten-key, and general computer applications.
• Working knowledge of standard office equipment.
• Knowledge of Generally Accepted Accounting Principles.

Interpersonal Skills:

A significant level of trust, credibility and diplomacy is required. In-depth dialogues, conversations and explanations with customers, direct and indirect reports and outside vendors can be of a sensitive and/or highly confidential nature. Communications may involve motivating, influencing, educating and/or advising others on matters of significance.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is often required to: sit; use hands in repetitive motions to finger, grasp, handle or feel; and talk or hear. The employee is occasionally required to: stand; walk; and lift or reach with hands and arms. The employee may also be required to: climb (Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms. Body agility is emphasized. This factor is important if the amount and kind of climbing required exceeds that required for ordinary locomotion), balance (Maintaining body equilibrium to prevent falling and walking, standing or crouching on narrow, slippery, or erratically moving surfaces. This factor is important if the amount of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium), stoop (Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full motion of the lower extremities and back muscles), Kneel (Bending legs at knee to come to a rest on knee or knees), crouch (Bending the body downward and forward by bending leg and spine), push (Using upper extremities to press against something with steady force in order to thrust forward, downward or outward), pull (Using upper extremities to exert force in order to draw, haul or tug objects in a sustained motion).

Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Must be capable of climbing / descending stairs in an emergency situation.

Specific lifting abilities required by this job include: Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 25 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Specific vision abilities required by this job include: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation/inspection of machines and/or using measurement devices at distances close to the eyes.

Working conditions: Must be able to routinely perform work both indoors in climate-controlled shared work area with moderate noise level and outside in sometimes inclement weather.

Must be capable of occasional travel (less than 10 days per year) by automobile (as driver and passenger), commercial airlines, rental vehicles and public transportation and be able to lodge in public facilities.

Mental Requirements: Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.

COMPENSATION & BENEFITS: Starting salary is dependent upon relevant experience and may vary based on the geographic location of the position. We offer an extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance. Coverage is available to employees and their eligible dependents in accordance with our written plan documents. You may also be eligible for a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a retirement savings plan, including 401(k) and Profit-Sharing plans, short and long-term disability benefits, education and training benefits, and discounts on banking products and services. We also offer a generous Paid Time Off (PTO) plan and paid holidays. PTO accruals begin at .0745 per hour worked for our part time employees up to a maximum accrual of 240 hours per year for certain Full-Time employees. PTO accruals are dependent on position, status (Full time or Part time), and years of experience in accordance with our PTO policy. Most Full-Time employees are also offered 6 paid holidays and Part Time employees are offered pro-rated paid holidays. In addition, employees in Utah and Nevada may be eligible for pay for certain state recognized holidays. Visit our website for more details. Check it out!

We are an Equal Opportunity Employer and qualified applicants, or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state, or local laws.

Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.

No Recruiters or unsolicited agency referrals please.