Posting Details
Classification Information
| Position/Classification Title |
Medical/Nursing Assistant |
| Classification Type |
SHRA |
| Position required to work during periods of adverse weather or other emergencies: |
A - All Emergency and Pandemic On SIte |
| Minimum Experience/Education |
Demonstrated possession of the competencies necessary to perform the work.
Necessary Special Qualification Requirements - Some positions may require registration as a Nurse Aide by the North Carolina Board of Nursing, or certification through the American Association of Medical Assistants (AAMA). |
| Preferred Years Experience, Skills, Training, Education |
Graduate of accredited Medical Assistants program.
Related experience; or an equivalent combination of education; or 5-Years of experience. Phlebotomy experience preferred.
Knowledge of the principles and practices of patient care and techniques of practical nursing.
Knowledge of common health and safety precautions in working in local health departments.
Knowledge of dental clinic operations and protocols.
Work with staff and patients, under supervision, as set up by departmental policies.
Follow oral and written instructions. |
| Required License or Certification |
Certification through the American Association of Medical Assistants (
AAMA). |
Position Overview
| Primary Purpose of Position |
Positions in this banded class perform basic patient care tasks, supportive counseling and a variety of treatments. Direct patient care duties include physical and personal care, assisting patients with activities of daily living, and performing routine treatments, under the close supervision of a Professional Nurse or Physician. Positions may also clean and maintain the patient care environment, perform routine clerical functions, and transport and move patients. Positions may obtain and record pertinent health information, maintain patient data and reports, and provide information to individuals and families. |
| Primary Function of Organizational Unit |
The Mission of the Student Health Center is to provide patient centered, holistic health care services to the students of North Carolina Agricultural & Technical State University.
Our services are rendered in accordance with evidence-based practices and medical guidelines which help to improve the students' physical and mental well-being. Through our care, we aim to prevent or reduce student time lost from academic and extracurricular activities. Our educational programs aspire to engage our students and provide information and resources to enhance their lifestyles and reinforce behavior that will sustain them far beyond their matriculation through North Carolina A&T State University.
Our intent is to improve the quality of life for the North Carolina A&T State University community. The consummate goal of the Student Health Center is to maintain healthy students and a healthy student environment in which our students can achieve their educational goals. |
| Work Hours |
10am - 7pm (Hours may vary); Monday - Friday |
| Is this position eligible for a remote or hybrid work arrangement, consistent with university and state policies. |
On-site (Employees are primarily in the office and/or have a critical job requirement that requires dedicated office space on-site) |
Key Responsibilities and Related Competencies
| Required Competency |
Knowledge - Technical
|
| Duties |
- Applies medical, clinical, administrative, and laboratory knowledge to support patient care.
- Manages medical records, insurance processing, and collections.
- Assists with exams, procedures, pharmacology, and lab testing.
- Performs and documents diagnostic tests (hematocrits, urinalysis, blood glucose, pregnancy).
- Recognizes and responds to emergencies; administers CPR/first aid and maintains emergency equipment.
- Follows protocols for data collection, equipment operation, calibration, and quality control.
- Maintains exam rooms and clinic supplies; monitors trends and reports needs.
- Completes assigned tasks accurately and on time.
|
| Required Competency |
Client/Customer Service
|
| Duties |
- Administers immunizations and injections in the clinic.
- Performs laboratory services and basic lab tests (e.g., hemoglobin, urinalysis, EKGs).
- Confirms and clarifies written orders before performing delegated tasks.
- Receives and assists patients in person and by phone; communicates patient needs to the multidisciplinary healthcare team.
- Maintains accurate patient records, including lab results, appointments, and diagnoses.
- Processes new patient applications, obtains personal and medical history, determines eligibility, and schedules appointments.
- Provides chairside assistance and prepares instruments and exam rooms for procedures.
- Contacts patients regarding test results, interviews, and overdue appointments.
- Escorts patients within the department as needed.
- Supports physicians and nurses with clinical and laboratory functions, including equipment setup and standard procedures.
- Interprets physician orders and diagnoses under supervision.
|
| Required Competency |
Communication - Verbal/Written |
| Duties |
- Establishes and maintains effective communication with patients, families, healthcare personnel, and others.
- Clearly conveys information verbally or in writing about disease processes, care, and services to ensure understanding.
- Listens and responds appropriately to questions and concerns.
- Implements new approaches and policies to resolve non-standard issues.
- Accurately documents subjective and objective data, actions taken, and care plans.
- Provides patient education, health information, and community resources, maintaining educational supplies.
|
Position Information
| Working Title |
Certified Medical Assistant |
| Competency Level |
Advanced |
| Position Number |
006593 |
| Recruitment Range |
$39,930- $43,496 |
| FLSA |
Non-Exempt |
| Appointment Type |
Permanent - Full-time |
| FTE |
40 hours/week, 12 months |
| If Time Limited, Appointment Length |
|
| Organizational Division |
Dean of Students |
| Organizational Location |
VC for Student Affairs |
| Organizational Unit |
Health Services |
Posting Detail Information
| Posting Number |
SHRA3049 |
| Open Date |
10/28/2025 |
| Close Date |
11/11/2025 |
| Special Instructions to Applicant |
You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application.
Applicants seeking Veteran's Preference must attach a DD 214 form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal and sex offender background checks. North Carolina A&T State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. North Carolina A&T State University is an Equal Opportunity and Affirmative Action Employer. No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity.
Employee Benefits available to NC A & T permanent employees include the following and more:
- Accrued Vacation and Sick Leave for Eligible Employees
- Community Service Leave
- Aetna - State Health Benefits of North Carolina
- NCFlex - Vision, Dental, Flexible Spending Account, Life Insurance and more
- 12 Paid Holidays
- Teachers and State Employees Retirement System (TSERS)
- Optional Supplemental Plans - 401k, 403b, 457b and 457
- Employee Assistance Program (EAP)
- Campus Recreation Center Discount
- University Bookstore Discount
- and more
This position may be eligible for a remote or hybrid work arrangement, consistent with university and state policies. N.C. A&T employees are generally required to reside in North Carolina, within a 2-hour commuting distance of their assigned duty station.
|
| Quick Link |
https://jobs.ncat.edu/postings/38776 |
|
North Carolina Agricultural & Technical State University
$39,930- $43,496
life insurance, flexible benefit account, paid holidays, sick time, 401(k), 403(b)
Oct 28, 2025