Security Specialist

OUR LEADERSHIP PHILOSOPHY
At Lighthouse Credit Union, we believe all individuals, regardless of position level, are considered leaders. By providing a framework that balances clarity with adaptability, our Leadership Competencies aim to foster a culture of continuous growth and agile leadership. Lighthouse Credit Union is committed to embracing change, nurturing leadership talent, and ensuring our performance management practices are aligned with our vision of fostering a resilient and forward-thinking organization. As such, we all hold ourselves accountable to the following:

LEADERSHIP COMPETENCIES

Demonstrates Interpersonal Awareness & Skills: A cornerstone of our collaborative work environment, this competency emphasizes effective communication, relationship building and teamwork. It also supports creating a positive work environment that values individual contributions and
fosters teamwork. As an individual leader, you will demonstrate active listening, clear communication and contribute beneficially to team dynamics.

Embraces Change & Learning:
This competency focuses on adaptability, personal development and the advocacy and embracing of progressive change.You will be challenged to explore continuous learning opportunities to achieve excellence and foster a culture of growth and innovation. As an individual leader, you will actively engage in personal development, embrace change enthusiastically and support team members in their growth. You will also demonstrate flexibility and adaptability in response to changing circumstances.

Utilizes Critical & Creative Thinking:
Underlining the importance of innovative problem solving, challenging the status quo and strategic thinking, this competency is vital for driving excellence and leadership. This competency challenges team members to take initiative beyond one's immediate responsibilities. As an individual leader, you will actively look for and share opportunities for improvement, show open-mindedness to new ideas and professionally challenge inefficient processes. You will also actively contribute to defining solutions and promoting innovation.

Takes Personal Ownership:
This competency focuses on taking responsibility for performance goals, proactive collaboration and accountability. It highlights the significance of each team member taking ownership of their role and contributions while demonstrating leadership qualities regardless of their position. As an individual leader, you will be actively engaged in setting and achieving performance goals, take responsibility for personal action and decisions and seek opportunities for self-improvement and skill development.

POSITION SUMMARY
The Security Specialist monitors and supports the physical security infrastructure, procedures, records, and training at all Credit Union facilities, including access control, alarm systems, permissions camera systems, and video surveillance. This role conductsregular assessments and audits of the existing security environment to include infrastructure, maintenance and permission levelsand ensures that all physical security and associated databases are updated and working properly. The Security Specialist regularly conducts, modifies and improves team training and communications concerning security and safety. This role regularly collaboratesand provides general knowledge as a security professional in support of the organization as it pertains to various projects and tasks.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES
* Ensures that all security infrastructure is functioning properly and system failures are mitigated.
* Maintains all service level agreements in control over security database information including access control, building alarms, secure key controls, including changes and/or updates.
* Assists, conducts, modifies ongoing staff training for modern security and safety purpose and procedures.
* Acts as liaison to federal, state, and local law enforcement during emergency events and investigations.
* Assists in planning and maintaining all safety functions including evacuation drills.
* Maintains or exceeds knowledge necessary to remain compliant with all security regulations and internal process and procedures.
* Maintains relationships with external vendors to ensure credit union needs are being met.
* Ensures appropriate escalation to management when issues or problems arise.
* Keeps up to date with all required compliance and credit union training.
* Monitors and maintains access control system credentials and database.
* Ensures an updated Secure Key System and key log information. Monitors alarm system and alarm code database. Conductsregular video surveillance system checks video recording, camera function, and camera angles. Ensures camera operation center alerts are addressed and corrected.
* Coordinates and conducts physical security assessments on credit union properties. Acts as a law enforcement liaison. Assists with verification and answers to legal requests (search warrants, subpoenas, law enforcement requests). Documentsand monitors security system failures, repairs, and false alarms.
* Creates, modifies, and updates security and safety training for team members, including but not limited to Active Attacker, Robbery, and De Escalation techniques.
* Maintains a high-level position on the safety committee including participation in meetings and offering advanced advice, risk assessments, and mitigations to safety concerns.
* Assists with new projects in both existing and new areas, including security risk assessments, product selection, testing, verification and inspection of systems and work.
* Documents, monitors, and suggests solutions to security system faults and failures, repairs, and false alarms.

JOB SPECIFICATIONS
* Monitor the safety committee and coordinate safety communication, training, and procedures to team members.
* Coordinate information requests from federal and local law enforcement concerning criminal investigations. Be the point of contact and a physical security resource for all staff, vendors and management.
* Work involves personal contact and communications with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation
* Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.
* Knowledge of basis security infrastructure, life safety protocols. Strong written, verbal, interview and de-escalation skills.

EDUCATION, TRAINING & EXPERIENCE
* A two-year college degree.
* Minimum of five years security/law enforcement or other related experience.
* Knowledge of physical security systems including access control, video surveillance and alarm systems. Previous life safety training, safety/loss committee membership or other related experience.
* Completion of a specialized certification or licensing, completion of specialized training courses conducted by vendors, or job-specific skills acquired through an apprenticeship program.
* Knowledge of basis security infrastructure, life safety protocols. Strong written, verbal, interview and de-escalation skills. Strong problem-solving capabilities and organizational skills.

WORK ARRANGEMENT:
The working arrangement for this position is hybrid. Hybrid work is an opportunity to find the right balance between working in the office and remotely, especially if it supports individual success and the needs of our organization. Hybrid schedules are determined by the hiring manager based on business unit needs and may vary by department.

TRAVEL REQUIREMENTS
This position involves driving to various branches and property locations, external functions, and work-related activities (valid driver's license required).

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Benefits We Offer:

• Employee loan discount
• Student loan/tuition assistance program
• Comprehensive medical/dental/vision +
• PTO and paid federal holidays
• Weekly paychecks
• 401k plan with employer match/profit sharing
• Participation in the Annual Incentive Plan

Additional Perks

• Continued training and advancement opportunities
• Balanced/Predictable schedule; all locations close at 5pm and on Sundays
• Opportunity to join our many employee created Engagement Groups (e.g. Pride at Work, Women in Leadership, Book Club, Running & Walking)
• Local Volunteer Opportunities with employer contributed Volunteer Day
• Company Outings and annual Summit

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LIGHTHOUSE CREDIT UNION IS AN EQUAL OPPORTUNITY EMPLOYER