Technical Service Representative - Automotive Coatings

PPG Industries, Inc
United States, Alabama, Montgomery
700 Hyundai Boulevard (Show on map)
Apr 24, 2026
The Technical Service Representative (TSR) holds primary account responsibility and supports sales by providing expert product and technical guidance. They ensure PPG coatings outperform competitors through strong service, proactive quality support, and deep knowledge of PPG technologies. This is an onsite position located in Montgomery, Alabama. Key Responsibilities Ensure Automotive Coatings customer satisfaction by providing technical service in customer plant on a wide range of products and application techniques. Provide sales support to maintain and expand business at existing accounts and effective start-up of new products. Provide Paint Application Technical Service/Support for the Customer. Build sales position by establishing strong customer relationships at all levels, provide resolution to customer's concerns, and quickly troubleshoot problems. Implement strategies to help manage inventory programs at customer locations of PPG product to increase inventory turns, reduce product obsolescence, and maximize freight advantages. Identify customer's needs / expectations and assess competitive activities such that sales strategies can be developed to increase sales / profits. Maximize profit contribution by differentiation through technical problem solving which produces higher yield rates, lower reject rates and optimum appearance on the customer's production line. Primary contact person for all customer complaints and questions. Will be the lead spokesperson / liaison in communicating between the customer and internal PPG support departments. May be asked to lead customer projects, assist with process improvements, and look for cost savings for the customer. This will also include inventory management, which may also include the ordering of all products for the customer and developing usage reports. You will also service other customers in surrounding states and support the sales and service team as needed. Qualifications High school diploma or GED required 2+ year of experience working with Ecoat and desirable Top Coat experience. Automotive coatings experience preferred Pretreatment, Base Coat, Ecoat, Powder, and Liquid coatings experience preferred Application troubleshooting experience in two or more technologies preferred Willingness to work for the first/day shift daily and also during the weekend when necessary Must have valid US driver's license #LI-ONSITE Despre noi: PPG: PROTEJM I INFRUMUSEM LUMEA Prin leadership in inovaie, sustenabilitate i culoare, PPG ajut clienii din pieele industriale, de transport, produse de consum i construcii, precum i din post-vanzri, s imbunteasc mai multe suprafee in mai multe moduri decat orice alt companie. Pentru a afla mai multe, vizitai www.ppg.com i urmrii @PPG pe X. The PPG Way 2030 Suntem campionii clienilor Proactivi. Indrznei. De incredere. Tot ceea ce facem incepe cu clienii notri. Ascultm, acionm rapid i nu ne oprim pan nu le rezolvm cele mai mari provocri. Atunci cand clienii notri catig, cretem cu toii. Acionm cu scop i vitez Agili. Condui de date. Autonomi. Ne asumm riscuri inteligente pentru a rmane inaintea concurenei. Lucrm proactiv i cu agilitate, folosind date de calitate pentru a dezvolta soluii care creeaz valoare. Suntem operatori exceleni Productivi. Colaborativi. Responsabili. Indiferent de rolul nostru, identificm problemele, ne asumm responsabilitatea i aducem intotdeauna soluii. Suntem atat proactivi, cat i receptivi pentru a susine imbuntirea continu i pentru a livra rezultate. Ne sprijinim echipa din prima linie - imaginea PPG in faa clienilor. Luptm ca s catigm Orientai spre viitor. Determinai. Ambiioi. Suntem pasionai de creterea afacerii i de reuita alturi de clienii notri. Livrm rezultate, adoptm noi tehnologii i folosim agilitatea i viteza ca puncte forte. Suntem mandri de PPG Puternici. Unii. Pasionai. Muncim in siguran, acionm cu integritate i apreciem diversitatea perspectivelor. Celebrm realizrile i suntem mandri de impactul pozitiv pe care il crem impreun pentru a proteja i infrumusea lumea. La PPG folosim inteligena artificial in procesul de recrutare pentru a-l face mai eficient. Instrumentele de AI nu iau decizii de angajare. Putei afla mai multe accesand https://careers.ppg.com/ro/ro/candidate-resources. PPG ofer anse egale tuturor candidailor i angajailor. Oferim oportunitatea de a-i crete i de a-i dezvolta cariera intr-un mediu care asigur un loc de munc satisfctor pentru angajai, creeaz un mediu pentru invare continu i imbrieaz ideile i diversitatea celorlali. Toi solicitanii calificai vor fi luai in considerare pentru angajare, indiferent de sex, sarcin, ras, culoare, credin, religie, origine naional, varst, statut de dizabilitate, stare civil, statut de veteran, orientare sexual, identitate sau expresie de gen. Dac avei nevoie de o adaptare din cauza unei dizabiliti, v rugm s trimitei un e-mail la recruiting@ppg.com. Intervalele salariale i beneficiile PPG pot varia in funcie de locaie, ceea ce ne permite s compensm angajaii in mod competitiv pe diferite piee geografice. PPG ia in considerare mai muli factori in luarea deciziilor privind compensarea, inclusiv, dar fr a se limita la, seturi de competene, experien i instruire, calificri i educaie, licene i certificri, precum i alte nevoi organizaionale. Pot fi aplicabile i alte stimulente. Programele noastre de beneficii pentru angajai sunt concepute pentru a sprijini sntatea i bunstarea acestora. Orice acoperiri de asigurare i beneficii vor respecta termenii i condiiile planurilor aplicabile, precum i documentele de guvernan asociate acestora. Beneficiile vor fi discutate cu dumneavoastr de ctre recrutor in timpul procesului de angajare PPG apreciaz feedbackul dumneavoastr cu privire la procesul nostru de recrutare. V incurajm s vizitai Glassdoor.com i s oferii feedback despre proces.