Incentive Program Specialist, Residential Energy

The Incentive Program Specialist supports Tesla's participation in incentive programs for solar, battery storage, home charging, and Virtual Power Plants. This role ensures internal teams stay aligned with active program requirements while helping surface and solve operational issues.

The ideal candidate is organized, detail-oriented, and technically minded and should be comfortable using a variety of software tools, understanding how systems connect, and spotting opportunities for process improvement. Professional communication with external partners such as utilities, program administrators, and local agencies is also an essential part of the role.

• Track key program deadlines, documentation requirements, and deliverables to ensure continued participation in active incentive programs
• Maintain and update internal support materials, job aids, and documentation as programs change or expand
• Assist in internal rollout of new programs by coordinating timelines, distributing requirements, and verifying team readiness
• Monitor internal workflows and tools to identify inefficiencies, friction points, or recurring blockers across teams
• Research and propose process improvements, workarounds, or updates by referencing internal systems, policies, or external program rules
• Use program knowledge and performance indicators to identify issues, evaluate urgency, and determine which escalations require immediate attention
• Support communication with utility partners, program administrators, and government contacts by preparing responses, drafting documentation, or participating in calls with professionalism and clarity

• 1-3 years of experience in permitting, utility coordination, or managing program processes such as incentive or rebate fulfillment, documentation review, and issue resolution - or related experience in the renewable energy industry
• Proven ability to identify problems and think through solutions, whether through process updates, improved documentation, or internal coordination
• Comfortable reading and interpreting dashboards, charts, and basic program performance data to recognize issues or patterns
• Strong written and verbal communication skills, including the ability to draft professional emails, prepare reference documents, and participate in partner-facing calls
• Ability to work across teams, take initiative without full direction, and escalate blockers with context and clarity
• Familiarity with utility or incentive programs, permitting processes, or clean energy operations (preferred but not required)
• Proficiency in Excel, Outlook, Adobe Acrobat, and internal systems; bonus for experience with CRM, ticketing, or workflow tools

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

• Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
• Family-building, fertility, adoption and surrogacy benefits
• Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
• Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
• Company paid Basic Life, AD&D, short-term and long-term disability insurance
• Employee Assistance Program
• Sick and Vacation time (Flex time for salary positions), and Paid Holidays
• Back-up childcare and parenting support resources
• Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
• Weight Loss and Tobacco Cessation Programs
• Tesla Babies program
• Commuter benefits
• Employee discounts and perks program