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Patient Care Associate | Ortho-Urology | MGH

Massachusetts General Hospital
401(k)
United States, Massachusetts, Boston
267 Charles Street (Show on map)
Oct 16, 2025
JOB DESCRIPTION SUMMARY
Working under the direction of licensed personnel, assists patients with activities of daily living tasks such as bathing, dressing, and eating. Also assists with taking patients' temperature, blood pressure, pulse, and respiration.
Does this position require Patient Care? Yes
Essential Functions
-Performs vital signs, weights/heights, intakes, and outputs with accuracy and within established time frame and/or as requested.
-Completes all documentation in the medical record as required.
-Interacts with patients and their families effectively.
-Helps patients with a number of basic hygiene tasks. This may include bathing and dressing patients, helping them use the toilet if needed, and feeding them.
-Assist with helping patients turn and reposition themselves in bed as needed and help them move between the bed and a wheelchair if they use one.
-Listens to any health concerns patients may have and report those concerns to the nurses.
JOB DESCRIPTION
Education
High School Diploma or Equivalent preferred
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred
Certified Medical Assistant [National Certification] - Data Conversion - Various Issuers preferred Emergency Medical Technician - Basic [Massachusetts] - Massachusetts Office of Emergency Medical Services preferred
Nursing Assistant [LNA - Massachusetts] - Massachusetts Board of Nursing preferred
Experience
Experience working in patient care/elder care 1-2 years preferred
Knowledge, Skills and Abilities
- Ability to understand and follow written and oral instructions.
- Knowledge of medical terminology.
- Strong patient/customer service skills.
- Ability to lift up to 35 pounds.
- Proficient computer skills to work efficiently with electronic medical records.

Schedule

  • Day (7a-3p, 7a-7p), Evenings (3-11pm)
  • 40 hours per week
  • Rotating holiday and weekend requirement

What are we looking for

The Patient Care Associate (PCA) will assist the RNs in Ellison 6 with a variety of functions including phlebotomy and EKGs, transport patients, check rooms and equipment, assist patients with dressing and feeding and some clerical functions. Our Patient Care Associate team prides themselves in responding to patient requests in a timely manner, safeguarding patient confidentiality, monitoring patient safety, and always communicating in a respectful manner.

What do we have to offer

  • Shift differential for evening, nights, and weekends
  • Full comprehensive benefits packet, inclusive of travel discounts, MBTA subsidy and health savings
  • Employee Perks, Weekly pay, and 401K

Skills

  • Effective customer service orientation and the ability to interact with diverse groups of patients, staff and providers.
  • Demonstrated ability to solve basic patient and practice problems using a combination of strong interpersonal and communication skills, attention to detail and superior organizational skills.
  • Ability to lift and transport patients, using the appropriate physical technique, in a safe manner for the patient and self.
  • Preferred: Must have recent experience, and/or training, in clinical patient care.
  • Required: Licensed, certified or enrolled student in a Nursing Assistant, Medical Assistant, Mental Health Technician, or EMT accredited program, at the time of hire, OR Candidate enrolled in a Nursing program, Pre-Med or PA undergraduate program with at least one semester of patient care rotations completed at time of hire.


Mass General Hospital is a world-renowned hospital that provides the highest quality care to patients. We are a leader in medical research and education, and we are committed to delivering our employees with an exciting and exciting career.

Our culture is one of collaboration and innovation.

We believe that by working together, we can achieve outstanding things. We are also committed to delivering our employees with a work-life balance that allows them to thrive both expertly and personally.

If you are looking for an exciting and rewarding career in medicine, then Mass General Hospital is the place for you. We offer a variety of career opportunities, so you can find a position that fits your interests and skills. We also offer several benefits, so you can be sure that you are well-compensated for your hard work.

Do you think you may be a good fit for New England's #1 Medical Center, based on U.S. News Best Hospitals for 2025-2026: Massachusetts General Hospital?



The General Hospital Corporation is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
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