Clinic Coordinator

Position Title:

Compensation:

Department:

Start Date:

About this opportunity:

Candidates for searches must have current authorization to be employed in the United States without employer sponsorship.

What you'll do and what you'll bring:

Position Function:

The Clinic Coordinator, working under the supervision of the Clinic Director, performs management, coordination, and scheduling duties for the Interprofessional Community Clinics (ICC) Counseling Practicum Clinic (CPC), in the College of Health (COH). The CPC provides training opportunities for graduate students in the Department of Counseling Psychology, Social Psychology, and Counseling's (CPSY) APA (American Psychological Association) accredited doctoral program in counseling psychology and the MPCAC (Masters in Psychology and Counseling Accreditation Council) accredited master's program in clinical mental health.

Through the CPC, graduate student trainees work with clients under the supervision of licensed psychologists and counselors, providing outreach programming and in-person and telehealth mental counseling services to individuals of all ages, couples, and families in Muncie and greater Indiana. This position offers the ability to work flexible hours including evenings, in a supportive work environment. Occasionally, evening hours are required.

Duties/Responsibilities:

1. Provide administrative supervision and oversight of Graduate students (and others working in the Counseling Practicum Clinic (CPC) and Interprofessional Community Clinics (ICC).

2. Demonstrate excellent customer service skills and professionalism when scheduling and managing client appointments for the CPC and ICCs and instruct trainees on developing and implementing similar skills.

3. Use and provide training, monitor usage, and maintain electronic health electronic records (EHR) and paper records storage to ensure HIPAA compliance. Monitor student and faculty submission of CPC documents, including client health records and other CPC-related documentation.

4. Use and provide training, troubleshoot, and manage usage of various clinical software and online programs (e.g., B-Line, MyOutcomes, Sonia, VPN, OneDrive and Zoom HIPAA compliant accounts). Monitor use and proper functioning of computers, laptops, iPads, and clinic Wi-Fi. Serve as the liaison between the CPC and ICC IT support.

5. Provide administrative oversight of graduate practicum courses.

6. Manage financial accounts, records, and expenditures.

7. Create client, trainee, supervisor, and system reports for clinic leadership

8. Participate in clinic meetings with clinic leadership, graduate students, faculty instructors, and/or staff.

9. Follow, implement, and monitor adherence to CPC and ICC safety and emergency procedures.

10. Maintain regular and predictable attendance.

11. Perform other related duties as assigned.

Minimum Qualifications:

• Associate degree in secretarial, office management or related field. An additional two years of related experience will be accepted in lieu of an associate's degree.

• At least one year of office administration or related experience.

Preferred Qualifications:

• Bachelor's degree.

• Previous experience working in a HIPAA compliant medical/clinical setting; Management and supervisory experience in a health-care setting.

How to apply:

Documents required to be uploaded in this application:

1. Cover letter

2. Resume (Do not used the Autofill resume feature.)

Applications will be accepted through October 13, 2025, at 12:01 AM.

What we offer:

At Ball State University, we understand the importance of balancing professional responsibilities with personal well-being. That's why we offer paid 10 to 24 vacation days, 12 sick days, and 10 holidays a year. Plus, our paid parental leave (6 weeks) is there for life's most significant moments. We offer affordable health and dental insurance, robust long-term disability and life insurance plans, as well a range of retirement benefits to provide financial security to you and your family. These benefits ensure that you can focus on your work and personal growth without worrying about the unexpected.

When you work for us, you are family. And to show our support of your family, we will cover 90 percent of your child's (or children's) undergraduate college tuition at Ball State. We do the same for you. In fact, we'll cover 100 percent of the tuition costs for you to earn your undergraduate degree and 80 percent of your graduate tuition. This offer is good from the very first day you start. It's just one way we do our part to uplift you.

Let's fly together toward a secure and prosperous tomorrow.

Curious about our excellent benefits package?

We have developed a calculator that show you the value of our core benefits. Select the Total Compensation Calculator - Staff (Exempt) and download our calculator spreadsheet.