New

Coordinator Home Health

LHC Group
United States, New Hampshire, Epping
Sep 11, 2025
Summary The primary functions of the Intake Coordinator position are processing the intake of patients and the development and management of referrals of patients. The position also interacts with potential patients and referral sources explaining services as well as tracks and monitors cancellations for quality of care and business development. Responsibilities Fields incoming referrals and monitor all channels for referrals, including phone, e-mail, faxes and EMR, and respond in a timely manner. Communicates with all outside agencies to address any concerns with the referral process. Identifies and informs prospective patients and their families about the nature of ACHC's services and set expectations for the delivery of those services; updates referral sources on status of referrals. Assesses new patient criteria for interested patients, including whether or not they are in a qualified area, have acceptable insurance and are either homebound or home limited. Initiates new patient protocol and schedules first appointment with provider for qualified new patients; enters all patient data into electronic medical records (EMR) and updates provider. Generates various letters periodically to patients who have been discharged from the practice; close out accounts on patients who are no longer active with service. Completes special projects as assigned. Attends Company and industry-related meetings, as required. Establishes individual goals which are aligned with the Company's business strategies and objectives. Functions as a contributing and motivating member of the department's team and other teams, as assigned. Performs other duties as assigned by executive leadership. Education and Experience Education Requirements High School Diploma or GED 2+ years of Healthcare Industry related experience Knowledge & Experience Requirements Proficient in Microsoft Office products Excellent understanding of the mission of ACHC Excellent communication skills Team oriented Company Overview LHC Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. At LHC Group we are proud to offer benefits that support your physical and emotional wellbeing. Review LHC Group's comprehensive benefits and perks: https://bit.ly/LHCGBenefits *Caretenders* a part of LHC Group family of providers - the preferred post-acute care partner for hospitals, physicians, and families nationwide. We deliver high-quality, cost-effective care that supports our patients when and where they need it. From our home health, hospice, and community-based services to inpatient care at our clinics and hospitals, our mission is to reach more patients and families with effective and efficient healthcare. More hospitals, physicians, and families choose LHC Group because we are united by a single shared purpose: *It's all about helping people.*