Document Imaging Associate

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Responsible for imaging all documents currently housed in the department.

Pre-scanning:

• Prepares file for scanning by using checklist to verify that all necessary documents are correct and are included in package
• Removes all duplicate documents
• Locates customer information within software systems
• Verifies related documents and/or bar-coded documents
• Places prepared files into scanning bucket

Scanning

• Receives prepared files from all locations and capture via the scan workstation
• Performs quality review to ensure that images are viewable and accurately indexed
• Operates and maintains scanning equipment
• Works with hardware and software vendors to troubleshoot equipment and services
• Identifies documents that are misfiled or missing from the file
• Sorts documents into applicable categories
• Maintains files and processes requests for accounts housed in legal files filing system or vault
• Maintains a secure filing system for all documents assigned to legal files or vault
• Assists bank personnel by faxing or routing copies of documentation requests
• Pulls all files for closed accounts or paid off loans
• Scans all documents received for files as necessary in the department (Deposit services - court orders, succession receipts, W-9, W-8, etc.; Loan Services - recorded documents for lien perfection, titles, etc,) and other pre-defined deposit account or customer related documents
• Cross-trains to learn all the functions of the scan area and/or the file and vault areas
• All other duties/special projects as assigned.
• Incumbent is required to comply with all applicable federal, state, and local banking and industry related laws and regulations including but not limited to the Bank Secrecy Act.

None.

• High school diploma or general education degree
• One to Three months related experience or training
• A combination of education and experience is acceptable if more than an HS Diploma
• No certification, licensure or registrations are required to successfully apply for this job; however, the following certifications from Hancock Bank's Computer Based Training (CBT) are required, if applicable, once in this position:
  • Certification in Banking Regulations (Reg. B, Reg. CC, Reg. O, Reg. Z)
  • Certification in HMDA Compliance
  • Certification in CRA, RESPA, RMR Regulations
• Ability to learn, or knowledge of, Microsoft Office Products such as Word, Excel, Access, and PowerPoint.
• Must be able to establish and maintain a high level of credibility with all levels of internal and external customers.
• Detail oriented.
• Excellent organizational/planning/project management skills
• Ability to formulate sound conclusions and recommend optimal course of action based on analysis

• Ability to work under stress and meet deadlines
• Ability to operate a keyboard if required to perform the essential job functions
• Ability to read and interpret a document if required to perform the essential job functions
• Ability to travel if required to perform the essential job functions
• Ability to lift/move/carry approximately 10 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division an "undue hardship" then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement.

Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws.