AR Specialist

Gypsum Management & Supply, Inc. (GMS) is the leading North American distributor of gypsum wallboard, acoustical ceiling products and other specialty building materials. Founded in 1971, GMS now operates an expansive network of distribution centers nationwide.

As part of the GMS family of companies, TSW, along with its excellent customer service and dedicated sales team, has become a dependable choice for companies who want competitive pricing with no minimum order requirements. This saves time and paperwork by being able to order products from dozens of manufacturers in the quantities you need, all in one phone call.

For more information about our family of companies, please visit gms.com or tswfast.com.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with state and local law.

Position Summary:

The primary function of an accounts receivable specialist is to manage billing, collections, and customer account reconciliation. The AR specialist ensures timely collection of outstanding invoices, resolving payment discrepancies while providing support to maintain a strong cash flow.

Duties & Responsibilities:

• Effectively utilize all capabilities of the Trend/Infor ERP system
• Record cash, checks, and credit card transactions as required
• Prepare and manage aging report, working to reduce days outstanding on monthly basis
• Evaluate and monitor credit extension and updating process for customer accounts
• Perform timely collections process for outstanding balances
• Investigate and resolve discrepancies and deductions on customer accounts
• Prepare and maintain daily reports with accurate information
• Coordinate with internal departments and management to resolve customer account issues
• Manage and maintain all customer accounts, files, and reports
• Process all claims submitted for customer credit on account
• Verify references, process credit applications, and perform new account setup as assigned
• Meet daily, monthly, quarterly and annual reporting deadlines
• Prepare journal entries and account reconciliations assigned
• Assist in Associate training and provide backup as needed
• Support the Sales Tax Exemption collection process, including monthly collection of certificates
• Effectively discuss outstanding accounts with customers and negotiate as needed
• Maintain accurate records of collection efforts and communications

Basic Qualifications:

• Associate's degree or above in Accounting, Finance, or equivalent preferred
• Minimum of 4 years of related work experience in Accounts Receivable or Credit and Collections

• Proficient in Microsoft Office Suite or related software

• Demonstrate knowledge of general accounting procedures

Core Competencies:

• Ability to compile information, demonstrate problem solving, and make decisions
• Professional verbal, written, and customer-service oriented communication skills
• Develop and maintain a good working relationship with all personnel and customers
• Ability to stay organized, follow up, and track results
• Analyze, interpret, and manipulate data with emphasis on accuracy
• Ability to handle conflict and resolution
• Ability to work under pressure
• Must be able to receive, understand, and process financial information
• Ability to work independently within a team environment
• Complete special projects and ad-hoc assignments

Physical Requirements:

• Ability to remain in stationary position 80%
• Occasionally, move about inside the office to access files, office machinery, etc.
• Constantly working in office environment
• Must be able to operate basic office machinery
• May require occasional heavy lifting
• Maintain a clean, orderly, safe work area, and perform other work as directed

Mental Demands:

• Ability to self-manage, show initiative, and be proactive
• Detail-oriented, organized, and strong problem-solving skills
• Manage multiple tasks, projects, or deadlines with prioritization simultaneously
• Receive, analyze, and comprehend all information with attention to detail
• Quickly communicate solutions if problems occur
• Demonstrate a high degree of sound judgement
• Communicate professionally, both verbally and in writing
• Adaptability to change and workload

Benefits & Perks:

• Medical, Dental, Vision, Disability & Life Insurance
• 401k
• Paid holidays & vacation days

This job description is subject to change at any time.

EQUAL OPPORTUNITY EMPLOYER

Launch your career with a national building materials distributor and discover opportunities for growth and advancement. We value our team members and believe them to be our greatest assets. As such, we invest in training and strive to provide a work-life balance.

We are a smoke-free workplace committed to providing a safe and healthy environment for all. Smoking, including the use of e-cigarettes, is only permitted in designated areas and is prohibited in and around all company buildings, vehicles, and workspaces. Violations of this policy may result in disciplinary action.