Business Connectivity, Manager

The Business Connectivity Manager leads the strategic direction, execution, and performance of the Business Connectivity team, which serves as a cross functional analytics partner to Medica's Lines of Business (LOB)-including Medicare, Medicaid, Individual and Family Business (IFB), Commercial and MSJV. This role is responsible for team leadership, stakeholder engagement, analytics strategy, and operational excellence. The Manager ensures that insights generated by the team drive business performance and align with enterprise priorities.

Responsibilities

Team Leadership & Development

• Hire, onboard, and mentor Business Connectivity team members, including consultants and analysts.
• Establish clear roles, responsibilities, and development plans for each team member.
• Foster a high performing, collaborative, and inclusive team culture.
• Conduct regular check-ins, performance reviews, and skip level meetings.

Strategic Analytics Oversight

• Set the strategic vision for Business Connectivity analytics across all LOBs.
• Oversee the development of analytic frameworks that support affordability, performance improvement, and segment specific strategies.
• Ensure alignment of analytics with enterprise goals and segment priorities.

Stakeholder Engagement & Consulting

• Serve as the primary liaison between Business Connectivity and segment leadership.
• Translate complex business needs into actionable analytic strategies.
• Guide the team in delivering insights that are relevant, timely, and integrated into decision making processes.

Operational Excellence

• Ensure data integrity, consistency, and quality across all analytic outputs.
• Oversee migration of reporting and processes to Snowflake and other enterprise platforms.
• Implement best practices in data storytelling, visualization, and benchmarking.

Cross Functional Collaboration

• Partner with Enterprise Analytics, Actuarial, Pharmacy, Quality, and Segment teams to ensure seamless integration of analytics.
• Lead strategic initiatives that span multiple departments and influence enterprise-wide decisions.

Expectations

Leadership & Strategic Alignment

• Demonstrate strategic clarity by aligning Business Connectivity initiatives with
• Medica's enterprise goals, affordability strategies, and segment priorities.
• Lead with purpose, modeling discipline, focus, and action to drive team success.
• Translate complex business needs into clear, actionable analytics strategies that influence executive decision making.

Team Development & Performance Management

• Build and sustain a high performing team through structured onboarding, 30/60/90day plans, and quarterly development check-ins.
• Foster a culture of ownership, resilience, and continuous improvement by mentoring team members and encouraging feedback loops.
• Identify and cultivate talent using Medica's 6box framework (e.g., Core Talent, High Growth, Ready).
• Ensure equitable workload distribution and delegate effectively to empower team members and avoid bottlenecks.

Communication & Collaboration

• Maintain proactive, transparent communication with direct reports, peers, and senior leadership.
• Encourage cross functional collaboration across Enterprise Analytics, Segment teams, and external partners.
• Use storytelling and visualization to amplify the impact of analytics and ensure insights are understood and actionable.

Operational Excellence & Accountability

• Establish and maintain high standards for data integrity, documentation, and reporting consistency.
• Implement structured processes for intake, prioritization, and delivery of analytics requests.
• Monitor team performance using KPIs and dashboards and take corrective action when needed.
• Drive automation and efficiency improvements across reporting and analytic workflows.

Innovation & Thought Leadership

• Stay current on healthcare analytics trends, affordability metrics, and data governance best practices.
• Lead benchmarking studies and competitive analyses to inform strategic decisions.
• Promote innovation by encouraging the team to explore new tools, methodologies, and data sources.

Managerial Presence & Influence

• Represent the Business Connectivity team in executive forums, strategy sessions, and cross functional initiatives.
• Provide clear feedback and coaching to team members, including performance improvement plans when necessary.
• Recognize and reward contributions, and advocate for team members' growth and visibility.

Required Qualifications

• Bachelor's degree or equivalent experience in related field
• 5 years of experience beyond degree

Skills & Abilities

• Team Leadership: Experience managing and developing analytics teams.
• Strategic Thinking: Ability to align analytics with business goals and drive performance.
• Healthcare Analytics: Familiarity with healthcare data, affordability metrics, and performance improvement.
• Cross-Functional Collaboration: Comfortable working across departments and leading enterprise-wide initiatives.
• Communication: Skilled in presenting insights clearly to executives and stakeholders.
• Operational Excellence: Strong focus on data quality, process improvement, and efficiency.

This position is an Office role, which requires an employee to work onsite at our Minnetonka, MN office, on average, 3 days per week.

The full salary range for this position is $98,400 - $168,600. Annual salary range placement will depend on a variety of factors including, but not limited to, education, work experience, applicable certifications and/or licensure, the position's scope and responsibility, internal pay equity and external market salary data. In addition to base compensation, this position may be eligible for incentive plan compensation in addition to base salary. Medica offers a generous total rewards package that includes competitive medical, dental, vision, PTO, Holidays, paid volunteer time off, 401K contributions, caregiver services and many other benefits to support our employees.

The compensation and benefits information is provided as of the date of this posting. Medica's compensation and benefits are subject to change at any time, with or without notice, subject to applicable law.

We are an Equal Opportunity employer, where all qualified candidates receive consideration for employment indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.