Site Reliability Engineer, Consultant

Your Role

The Technology Operations Center (TOC) team provides 24 x 7 coverage of observability monitoring events including batch operations to assure successful execution and completion of critical business services, within required timelines. The Site Reliability Engineer will report to the Manager, TOC. In this role you will be responsible for reliability, scalability, and performance of our infrastructure and applications. You will work closely with development and operations teams to automate processes, monitor systems, and respond to incidents. Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Your Knowledge and Experience

• Requires a BS degree in computer science or equivalent field with 5+ years or MS degree
• Requires 7+ years experience, engineering and/or operating production systems or equivalent
• Cloud Platforms: Azure, AWS, GCP.
• Programming & Scripting Languages: Python, Go, Java, Bash, PowerShell or similar.
• Containerization & Orchestration: Red Hat OpenShift, Kubernetes, Docker, Helm.
• Monitoring & Observability: Prometheus, Grafana, Datadog, New Relic, ELK Stack, Dynatrace, Splunk, Big Panda, SolarWinds.
• CI/CD & Configuration Management: Jenkins, GitHub Actions, GitLab CI, Argo CD, Spinnaker, Ansible, Chef, Puppet.
• Intelligent Automation & Agentic Systems: Familiarity with Agentic AI systems and autonomous workflows for incident resolution, observability, and infrastructure optimization.

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