Regional Quality Manager, South Central (Travel Required)

Job Description

Performance Contracting Group (PCG) is seeking a driven, dynamic, and strategic Regional Quality Manager to join its Corporate Quality Assurance Department with a primary worksite location in Midlothian, TX, or another approved PCI branch location in Texas.

The South Central Regional Quality Manager will collaborate closely with the Director of Quality and fellow Regional Quality Managers to provide strategic leadership and guidance on all quality-related matters across assigned operations, branches, and departments. This individual will be responsible for evaluating the effectiveness of PCG's Quality Management System (QMS) by analyzing key performance indicators to identify trends, risks, and opportunities for improvement. Working in partnership with operational departments, this role will oversee the implementation and administration of established corporate quality programs, serving as a consultant to regional and branch offices in support of continuous improvement initiatives. While this position does not include direct supervision of employees, it maintains quality oversight of construction operations throughout the South Central region-including but not limited to Dallas, Houston, San Antonio, and Austin, Texas-with an expected travel commitment of 40-60% to ensure consistent engagement and support across all assigned locations.

Responsibilities will include:

• Update and maintain quality plans for assigned PCI product lines
• Submit and assist with project-specific product line quality plans for customer approval
• Submit and assist with subcontractor quality plans for customer approval
• Assist with updating the Company Quality Manual
• Provide quality presentations to colleagues, customers, and other stakeholders
• Assist PCI branch quality personnel with establishing project contingency plans, preparing for internal and external audits, and other assigned QMS tasks
• Provide, coordinate, and record training for PCG's QMS, tools, vendor specialties, quality software, equipment, product line quality plans, etc.
• Create and update procedures and forms for assigned product lines
• Solicit customer feedback related to PCG's Quality Management System
• Monitor, measure, analyze, and evaluate assigned branches' quality-related Key Performance Indicators for trends, risks, and opportunities for improvement
• Coordinate and attend project quality kick-off meetings
• Perform any additional quality tasks as needed

Basic Requirements

• Must have 3-5 years' experience working within the construction trade
• Must have 3-5 years' experience leading others
• Must have the ability to travel 40-60% of the time (to assigned PCI branches & job sites)
• Showcases excellent, professional communication skills - both written and verbal
• Demonstrates a solutions-oriented mindset with holistic consideration of long-range planning and strategy
• Demonstrates the ability to adapt to ever-evolving environments
• Proven track record of success working independently, within a team, and collaboratively alongside various stakeholders
• Displays strong attention to detail and organizational skills
• Familiarity with Procore and Microsoft Office Suite products, including Excel, SharePoint, Word, Outlook, etc.
• Ability to positively foster, influence, lead, and manage change
• Takes an ambitious and self-motivated approach to driving quality improvements and operational excellence
• Effectively engages with diverse teams, fosters cooperation, and proactively builds strong working relationships with stakeholders
• Maintains self-accountability and reliability as a trusted consultant on all quality-related matters

Preferred Requirements

• Experience with interior finishes (e.g., ACT, drywall, tile, etc.) is highly preferred
• Experience with enforcement of a quality management system (QMS) and ISO 9001 standards in lean manufacturing or construction industry is highly preferred
• Professional certification(s) pertaining to quality, safety, or manufacturing (e.g., Certified Quality Auditor, Certified Quality Engineer, etc.) are a plus
• Associate's degree in business administration, construction management, or similar is a plus
• Fluency in Spanish is a plus

As a core value for our organization, we strive to uphold unwavering quality in all we do. Learn more about our quality mission & principles here: Quality at Performance Contracting

This role is not eligible for employer visa sponsorship.

Benefits

At Performance Contracting, our employees are our greatest asset. We put our people first and are proud to provide a comprehensive benefits package designed to meet the needs of our employees at every stage of life.

In our commitment to fostering an environment where everyone can thrive personally and professionally, we offer:

• Competitive pay
• Incentive bonus plan
• Employee stock ownership plan (ESOP)
• 401(k) retirement savings plan with match
• Medical, prescription drug, dental, and vision insurance plans with flexible spending account option
• Life insurance, AD&D, and disability benefits
• Employee assistance program (EAP)
• Flexible paid time off policy and paid holidays

PCG provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

PCG is a background screening, drug-free workplace. In accordance with the provisions of Tennessee Code Annotated (T.C.A.), Title 50, Chapter 9, PCG's Drug-Free Workplace Program includes drug and alcohol testing as part of the hiring process and throughout employment, as applicable.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

NOTICE TO STAFFING FIRMS, AGENCIES AND EMPLOYMENT VENDORS:

Performance Contracting Group and its affiliates will not accept unsolicited resumes from third party recruiters without a signed Fee Agreement in place AND a candidate has been submitted into our applicant tracking system (Dayforce). Vendor solicitation should be directed to the Corporate Recruitment Department directly; as such, firms that circumvent the required compliant process will be barred from submitting candidates. In the absence of a signed fee agreement AND proper resume submission, PCG does not recognize any claim on a candidate by a third party, will consider unsolicited resumes the property of the company and reserves the right to engage and hire those candidates without any financial responsibility to the third-party vendor.

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