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Field Lead

ServiceSource, Inc.
tuition assistance, 403(b), retirement plan
United States, Colorado, Lakewood
Sep 05, 2025

Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and strengthen communities.

Salary/Hourly Rate:24

Pay rate : $24 per hour

Job Summary

This position will oversee a Day Works work crew and oversee all job site activities and ensure that participant workers are trained appropriately for their site (ie. personal safety, use of equipment, body mechanics, PPE, reporting of accidents/injuries, etc.). This position ensures that the logistics of the sites are managed (transportation, food, equipment), and keeps in close contact with the Program Manager, Case Managers and Employment Specialists for coordination. This position will shop for food and supplies needed, and prepare lunches as needed.

Primary Duties

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review.

* Supervise all activities on the job site, including training personnel to ensure safety and work quality, managing assets and equipment, ensuring supplies are available, and communicating with participants and DDW management.

* Work alongside participants, maintaining line-of-sight supervision of all crew members at all times.

* Transport participants to and from the designated work location each day.

* Maintain accurate records, including progress notes and service data in the client database, and complete all required paperwork promptly.

* Assess employability criteria, document participants' abilities in the client database, and discuss findings with the team during meetings.

Additional Responsibilities

* Welcome new participants and organize the crew for day labor; coordinate lunches for workers.

* Develop rapport with participants and provide mentorship, advocacy, and rehabilitation support to individuals experiencing homelessness and possibly significant disabilities.

* Connect participants with case managers for health, food/nutrition, and shelter resources using trauma-informed practices.

* Work collaboratively with various stakeholders, adapt to shifting priorities, and maintain positive relationships with business and city partners.

* Keep inventory of tools, assess their condition, and coordinate with the Program Manager for replacements or new acquisitions.

* Clean and sanitize the vehicle daily; report any maintenance or repair needs to the Manager.

* Attend applicable staff and community meetings.

* Perform other responsibilities as assigned.

Qualifications: Education, Experience, and Certification(s)

* Lived experience with homelessness, addiction recovery, disability, or other challenges is preferred.

2 years of experience working with individuals facing barriers to employment required.

* High school diploma or General Education Development (GED) preferred.* Crisis intervention and trauma-informed care practices experience preferred.

* Supporting individuals with poverty, homelessness, addiction, justice involvement, and disabilities in gaining and maintaining employment preferred.

* Understanding mental illness and its impact on employment situations preferred.

* Valid driver's license and/or access to reliable transportation to perform work-related travel required. Eligible drivers must have a good motor vehicle record (MVR) required.

*

Knowledge, Skills, and Abilities

* Strong verbal and written communication skills

* Basic computer proficiency, including email, Microsoft Office, and data entry

* Ability to work independently with minimal supervision

* Comfortable working outdoors in all Colorado weather conditions

* Physically able to stand and walk for extended periods and lift up to 50 lbs

* Commitment to an integrated services model, emphasizing employment as a key strategy for ending poverty and homelessness .

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.

What We Offer - for Benefit Eligible Employees May Include:

Because ServiceSource hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features:

  • Health coverage for you and your family through Medical, Dental, and Vision plans.

  • Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.

  • A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.

  • Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.

  • To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance.

  • A generous paid time-off program in which the benefits increase based on your tenure with the company.

We are an Equal Employment Opportunity Employer, making employment decisions without regard to a person's race, color, religion, sex (including pregnancy, sexual orientation, gender identity and transgender status), national origin, age (40 or older), veteran status, disability, or any other protected class. We are an E-Verify Employer and a drug-free workplace. Pre-employment background checks are required for all employment positions.

PAY TRANSPARENCY POLICY STATEMENT:

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information

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