Insurance Senior Consulting Product Manager

Job Summary

The Insurance Senior Consulting Product Manager is responsible for exhibiting country-wide Profit and Loss (P/L) performance for Middle Market. The role achieves underwriting profit and growth objectives through product, pricing, underwriting, and other actions in close partnerships with cross-functional team members. The role works cross-functionally to guide products from conception to launch by connecting the technical and business worlds and engage with clients to maximize value delivery and resolve ambiguity, breaking down complex problems into steps that drive product development within an agile framework. The role also ensures that product features drive positive business value, while maintaining velocity with high levels of quality.

Job Responsibilities

• Owns Profit and Loss accountability for a multiple insurance product line(s), sectors, states and regions. Profit and Loss accountability for several insurance product lines across assigned states. Reports Profit and Loss growth performance results of assigned product(s) to key stakeholders.
• Achieves underwriting profit and growth objectives through product, pricing, underwriting, and other actions in close partnership with cross-functional team members.
• Collaborates with the senior leadership team and key stakeholders to develop a multi-year customer-centric product strategy for assigned product(s).
• Leads the development and innovation of insurance products from concept to launch and gets involved in collaborating with cross-functional teams, conducting market research, designing product features and pricing, managing regulatory compliance, coordinating product testing, and overseeing product documentation.
• Recommends and negotiates improvements or changes in the overall process design or systems design.
• Monitors and analyzes the performance of insurance products in the market, tracking key performance indicators (KPIs) and identifying opportunities for improvement.
• Identifies market opportunities, defines product vision and strategy, and demonstrates track record of delivering exceptional results, with an ability to speak to process improvements and specific results achieved.
• Demonstrates excellent problem-solving abilities, in a practical way, to balance between addressing root cause and introducing changes in fast order.
• Sets clear product strategies for their lines of business, to ensure development of products which are aligned with target market, value added strategy and create a competitive advantage to drive growth.
• Leads the research and analysis of system issues to identify root cause, thereby developing subject matter expertise.
• Monitors system controls and processes to ensure smooth operations by providing team with direction in meeting business expectations, timely resolution of reported issues and appropriate escalation paths.

Job Qualifications

• 10+ years of experience in Insurance Product Management or a related field.
• Bachelor's degree in business or any relevant field and/or commensurate experience. Master's degree in management or technical field is preferred.
• 2+ Years in Auto Product Management (Commercial or Personal Lines) is preferred

Licenses and Certifications

• Certified Product Manager (CPM) (Preferred)
• Chartered Property Casualty Underwriter (CPCU) (Preferred)

Location

• Hybrid - defined as working three or more days per week in the office if the employee's residence is within 50 miles of Westfield Center, OH; OR Remote-if the employee resides more than 50 miles from Westfield Center, OH.

Behavioral Competencies

• Collaborates
• Communicates Effectively
• Customer Focus
• Decision Quality
• Nimble Learning
• Builds Effective Teams
• Business Insight
• Develops Talent
• Directs Work
• Ensures Accountability
• Manages Complexity
• Drives Vision and Purpose
• Strategic Mindset

Technical Skills

• Insurance Product Management
• Product Roadmap
• Product Strategy
• Product Requirement Analysis
• Market Research
• Quality Assurance
• Agile Project Management
• Enterprise Application Software
• Technology Solutions
• Insurance Operations

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.