Client Service Coordinator

Why You'll Love Being a Client Service Coordinator at AccentCare

When you join AccentCare, you become part of a team that is not only dedicated to their patients, but to each other as well. Here, you will truly make a difference each and every day as you work alongside a supportive team. With a competitive benefits package, work-life balance, professional development, and an outstanding work environment, you will have everything you need to achieve success in your career. Bring your passion for patient care and you will build a career you love in this Client Service Coordinator role.

Hourly: $16.00 - $17.00

Office-based position

Business Hours: Monday - Friday; 8:00am - 5:00pm

Offer Based on Years of Experience

Client Service Coordinator Responsibilities:

• Responsible for monitoring and supporting the daily activities of services being provided to clients in accordance with state regulations and company policy, while ensuring quality coordination of service for our clients and Care Partners.
• Functions as primary support for daily EVV and payroll functions
• Processes and communicates authorization and schedule changes to ensure coordination of service and client satisfaction
• Coordinates utilization of Care Partner teams to ensure fill rate expectations met
• Researches and resolves payroll and billing questions under direction from the Client Service Manager.
• Functions as liaison for Field Supervisors in communicating with payer Case Management teams
• Supports recruiting and onboarding needs of team

Client Service Coordinator Qualifications:

• Previous home health care or home care experience highly desirable
• High School or GED required. Associate's Degree preferred
• Staffing experience preferred
• Valid Driver's License