Driver License Examiner (Harrisburg), Bilingual

This role functions as a Driver License Examiner for PennDOT, playing a crucial part in enhancing highway safety through the administration of standardized tests that assess the skills and abilities of applicants seeking non-commercial driver licenses. In addition to conducting these evaluations, the examiner also supports the Driver License Center by assisting customers at the counter, where a vital responsibility includes scrutinizing identity documents to prevent identity theft and fraud. The hiring office is particularly interested in candidates who are fluent in Spanish, as there is an ongoing demand for bilingual individuals. Those who can communicate effectively in both English and Spanish are strongly encouraged to apply, as they will be instrumental in providing valuable information and assistance to Spanish-speaking customers. Do not miss this opportunity-apply today!

In this position, you will assess the physical and driving qualifications of applicants, as well as evaluate the mechanical condition of vehicles to ensure they meet the established safety standards for driving. You will conduct various vision tests, including telebinocular and color perception assessments, to gauge applicants' visual capabilities. Additionally, you will administer both non-commercial and commercial driver license knowledge examinations to verify that individuals possess a solid understanding of the Vehicle Code and traffic signage. Your responsibilities will also include conducting pre-trip, skills, and driving tests for non-commercial licenses in accordance with departmental guidelines, while scrutinizing applications, registrations, and permits for any signs of irregularities or fraudulent activity. You will determine the specific characteristics of vehicles to ensure that the appropriate tests are administered and will inspect motor vehicles for compliance with safety features such as inspection stickers, lights, and windshield wipers.

Furthermore, you will review a variety of documents, including applications, birth certificates, Social Security cards, marriage certificates, court documents, proof of residency, and various immigration and citizenship documents, to verify their authenticity. Utilizing multiple systems and databases, you will authenticate identity documents to establish an individual's identity and eligibility for a driver's license or identification card, while also identifying potential fraud and preventing identity theft. You will process test results and applications, issuing driver licenses and identification cards to those who meet the eligibility criteria. In addition, you will provide customers with essential information regarding driver's license renewals, duplicates, out-of-state transfers, motorcycle licenses, and commercial driver's licenses, ensuring they are well-informed about the various restrictions and endorsements associated with commercial licenses. Lastly, you will generate Restoration Requirements Letters upon request for customers who visit in person, effectively communicating relevant information related to their inquiries.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment, 80 hours bi-weekly
• Work hours are 7:15 AM to 3:45 PM, Monday - Friday, with a 30-minute lunch.
• Overtime and travel as needed
• Telework: You will not have the option to telework in this position.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year of experience as a Driver License Examiner Assistant (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Two years of experience obtaining, evaluating, and providing information to the public.

• This position requires an active Pennsylvania non-commercial Class C Driver's License or equivalent and twenty-one years of age at the time of application.
• This position requires no suspensions or revocations of a driver's license during the five-year period immediately preceding employment.
• All employees in this job hired after February 28, 2022, are required to obtain an active unrestricted Class M driver's license within the first six months of employment or before the end of the probationary period and maintain it during employment.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

Legal Requirements:

• This position requires the selected candidate to undergo and pass a Fingerprint and Name-Based Criminal History Check prior to employment.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  1. your score may be lower than deserved.
  2. you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.