UNM Housing Ambassador

**WE ARE ACCEPTING
APPLICATIONS FOR THIS POSITION FROM ALL STUDENTS REGARDLESS OF WORK STUDY
AWARD**

Under the direction of
the Director of Residence Life & Student Housing, and the direct
supervision of the Senior Marketing Representative, this position plays an
integral role in promoting the on-campus housing experience to current and
prospective residents, future Lobos, and their families.

UNM Residence Life
& Student Housing endeavors to foster inclusive, community-based living
environments consciously designed for our residents' personal growth and
academic success in well-maintained facilities.

Ambassadors play a
vital role in introducing the experience of living on campus to incoming
students and their families, showcasing our communities and the living on
campus experience, professionally representing the Residence Life &
Student Housing Department and the University of New Mexico. During summer NSO,
and throughout the year, Ambassadors support communications and marketing to
prospective, new and returning residents, including move-in, hall events,
recruitment events, and the resident registration and renewal
processes. Our Ambassadors are enthusiastic and dedicated leaders
committed to sharing their residence life experiences with incoming students,
and informing students and families of their options, processes and the
benefits of living on campus.

UNM Housing
Ambassadors represent the department in their interactions with current and
prospective students and their families, answering questions accurately,
engaging with our visitors and residents positively and professionally,
accurately and effectively communicating the benefits of living on campus and
giving first-hand knowledge of the on-campus living experience through tours,
events, social media, by chat, email, Zoom, tabling, info fairs, flyers, and
other activities and venues, to support RLSH recruitment, retention and
communications.

Duties and responsibilities
of this position include, but are not limited to the following:

• Conduct informational tours of residence hall
  facilities; provide positive, well-informed information about residence
  hall living to prospective residents and their families.
• Develop peer-to-peer relationships with current and
  prospective residents; participate in outreach, marketing, and
  recruitment efforts via in-person presentations, information
  tabling, zoom, chat and social media, email and phone outreach campaigns
  to support a variety of department needs.
• Perform oral presentations to large- and small-scale
  audiences regarding on-campus housing options, benefits, amenities,
  opportunities, and processes.
• Promotes community events, activities, and programs
  through posting to department social media platforms including Facebook,
  Twitter, and Instagram; as well as other established marketing methods
  which may include printed promotional materials or broadcasting of
  electronic promotional slides
• Promotes official UNM on-campus living to other
  University students and/or constituents
• Outreach communications supporting recruitment,
  retention and marketing to residents and future residents and families,
  such as emails, phone calls, personal notes.
• Promotes the on-campus residence halls to current and
  potential on-campus residents, which may include outreach and
  presentations to high school students, transfers, current UNM students,
  current residents, families, and other UNM affiliates.
• Assist with special events, including but not limited
  to New Student Orientation, high school and transfer outreach
  programs, contract renewals, fairs, admissions recruitment events, move
  in, closing, Olympiad, and others.
• Support department communications to residents and
  guests.
• Perform other department support duties as assigned.

In addition to the
duties indicated, conditions of employment include:

• Be enrolled at UNM for the 2025-2026 academic year
  and be in good academic and conduct standing.
• Strong communication skills, ethics, be accountable
  and enthusiastic, positive attitude regarding your UNM experiences
• Have experience living on campus with UNM Residence
  Life & Student Housing. Current resident in UNM Residence Halls is
  preferred.
• Commit to the position for the current session and
  entire duration of the academic year employment period (August 18, 2025
  - May 16, 2026). Continuation as a Summer 2026 Ambassador, through Fall
  move in 2026, is strongly desired.
• Hours will vary based upon the department
  recruitment, marketing and communication needs. Hours will vary
  according to department needs; schedules include coverage of evening,
  weekend, holidays and breaks as determined by the Sr. Marketing
  Representative, such as Thanksgiving Break, Fall Break, Spring Break,
  Finals Weeks, move-in, hall closing, and Summer.
• Be available during designated periods for callback
  responsibilities, which will require that the employee be ready and
  available to respond during designated scheduled periods of time to
  respond to position needs.
• Be available to work the scheduled New Student
  Orientation Dates and other UNM or RLSH recruitment, retention or
  student-resident- facing events and activities.

Preferred Qualifications:

• Completed a minimum of one academic year at UNM Main
  Campus
• Earned a 2.5 or higher cumulative GPA
• Experience living on-campus
  with UNM Residence Life & Student Housing. Current residence in UNM
  Residence Halls is preferred.

Only applications submitted through
the official UNMJobs site will be accepted. If you are viewing this job
advertisement on a 3rd party site, please
visit UNMJobs to submit an application.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.