IT Support Technical II - III (A9033 - A9034)

To provide remote or onsite technical support to operations staff, customers, and 3rd party organizations in the maintenance and support of electronic technologies, networks, and software applications deployed.

Essential Functions

• Performs technical support.
• Provides input to the isolation and resolution of component, network, hardware, and software problems.
• Perform other duties as assigned.

Minimum Education

Associates Degree/equivalent in computer technology, engineering technology.

Minimum Experience

Requires two(2) years experience in technical support, systems engineering or development of advanced electronic, microcomputer, and/or telecommunications systems environment.

Knowledge, Skills, and Abilities

Ability to lift 75 lbs. and maneuver packages of any weight over 75 lbs. with appropriate equipment or assistance from another person.

Able to operate vehicle in compliance with established policies and practices.

Good communication skills.

Preferred Qualifications:

Pay Transparency: The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the minimum and maximum range for all levels in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment.

Pay: $24.57/hr - $42.37/hr

Additional Details: Position will be domiciled in Pittsburgh, PA

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com.

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)