Day Services Manager

TEXT 'Work4ESGW' to 773-770-4377 to apply

Apply at: www.esgw.org/jobs

Wage: $25.00/hr.

ESGW MT Adult & Community Services (MTACS) hires individuals who are customer-focused, mature, caring, innovative, and passionate about helping people with disabilities and their families.

This position is responsible for:

• Operational Leadership: Lead staffing and service delivery exclusively for Day Services clients within Community Supports and Services. Ensure all operations comply with MTACS policies and procedures, with a focus on efficiency and participant-centered care.
• Program Quality: Maintain survey- and accreditation-readiness for Day Services programs. Align services with best practices and funding requirements, continuously enhancing engagement and independence for participants.
• Care Planning: Oversee the full care planning process for Day Services clients, including interdisciplinary team coordination, pre-planning activities, and maintenance of client-specific protocols and training.
• Staff Recruitment, Training and Retention: Direct recruitment and onboarding for Direct Support Professionals (DSPs) and DSP Coordinators within Day Services. Ensure all staff meet state training standards and are equipped to support client goals through structured orientation, job shadowing, and ongoing education.
• Staff Development and Team Culture: Provide coaching, mentorship, and hands-on modeling to Day Services staff to reinforce person-centered practices and promote a collaborative, high-quality service culture. Direct reports: Day Services Direct Support Professionals, Direct Support Professional Coordinators

Requirements

• Excellent oral, written, organizational, and record keeping skills required.
• Specific knowledge of current MT DDPHS and Medicaid Waiver requirements and processes preferred.
• Ability to pass DMV check annually and maintain current Montana Driver's License.
• All positions require the completion of an enhanced fingerprint-based background check. Acknowledging or having criminal convictions does not constitute an automatic bar to employment.

Physical Requirements

• Ability to move independently or with reasonable accommodation within the facility and community.
• Applicant must be physically and mentally able to perform all requirements of the job.
• Must be able to sit, stand and walk at an assigned location(s) and work for extended periods of time; bend/stoop, kneel and balance frequently; climb, reach above shoulder level; push/pull, squat and crouch occasionally; with assistance, lift, carry and position individuals of various weight.
• Must be able to lift and carry up to 50 pounds and be able to reach for items from overhead or lift items off of the floor. Ability to move independently or with reasonable accommodation within the facility and community.

Experience

• 3-5 years
• Full time work experience in related human services field
• Track record of building positive staff relationships and teams
• Ability to pass DMV check annually and maintain current Montana Driver's License.

Easterseals-Goodwill offers a comprehensive & competitive benefits package including:

• Medical, Vision, Dental, and Voluntary Products
• Paid Time Off (PTO)
• 401(k) Retirement Plan + up to 4% contribution
• Tuition Assistance
• Flexible Spending + Health Savings Accounts
• 10% Discount on ESGW Services
• Employee Wellness Program
• 30% Discount at Goodwill Stores

Easterseals-Goodwill is a 501(c)(3) nonprofit organization and is a qualifying employer for the Public Service Loan Forgiveness ("PSLF") program. Under the PSLF, you may be eligible for student loan forgiveness on qualifying loans under specific terms. Contact your loan provider for more information.

Easterseals-Goodwill (ESGW) is an equal-opportunity employer and encourages all qualified applicants to apply. We are committed to maintaining a recruitment process that is fair and accessible to everyone.

Our goal is to foster a workplace that values diverse perspectives and creates an environment where individuals from various backgrounds feel respected and supported.

We do not discriminate based on race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, genetics, or veteran status, in accordance with applicable laws.

If you need assistance or accommodation during the application process, please inform us, and we will do our best to provide appropriate support.