Lead IT Software Engineer

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Seeking a highly skilled and experienced Software Engineer to join the PGO Software Engineering team. This role will be responsible for leading a team oh talented software engineers as we begin to build the Digital Worker Platform for PGO. Digital work is a 3+ year effort that will replace the existing Field Mobile App (FMA) platform which is currently used by over 7,000 field workers at Duke. Rather than being a simple product uplift, Digital Worker will be re-evaluating the entire requirement set for FMA and rebuilding it from the ground up as a modern, web-based toolset (PWA) while incorporating new technologies such as AI. As such this role will have a significant amount of creativity and influence on the future of digital field work at Duke. In addition to new technology delivery this role will also oversee the set sial of two inflight products (Design Lite, Custodian) that are nearing completion, and own the tech debt roadmap for the remainder of the PGO Software Engineering team portfolio (TeamCard, RestoreOps, Prejob Brief).

Role requirements:

• Design and build highly complex software solutions using agile methodologies.

• Lead a team in programing well-designed, efficient code independently.

• Collaborate with designers, developers, and product owners to build cloud native software solutions targeting Azure, AWS, and mobile.

• Clearly communicate team wide progress and identify blocking processes/patterns that hold a team back.

• Participate in paired programming and code reviews with mentees to expand the team's collective knowledge and understanding of software engineering.

• Complete independent research to refine best practices and present work to peers.

• Turn complex ideas into manageable pieces of work to complete as part of a product team.

• Coach and mentor software developers.

• Provide technical guidance to leadership so that solutions are built with innovation and sustainability in mind.

• Learn the business drivers of a product and help drive the technical direction of a product to fulfill the desired vision.

• Recommend and implement best practices and innovative solutions to drive digital transformation in the organization.

Lead Software Engineers will typically possess:

• A breadth of experience building software solutions (through a strong mix of independent research/projects and industry expertise).

• Significant familiarity and comfort in using IDEs. Knows short-cuts and frequents operations that speeds up development time.

• Deep and solid understanding of APIs. Have been involved in designing/building/implementing APIs.

• Considered an expert of cloud-native software engineering best practices.

• Familiarity with a several frameworks. Resulting code is concise and easy-to-follow.

• Experience with automation and optimization. Looks for ways to create repeatable patterns that increase the efficiency of the team.

• Experience and ability to manage and optimize databases.

• Understanding of functional programming and how to apply functional concepts in any language. Quick to picking up a new language or adopting a more recent version of a language.

• Familiarity and ability to comfortably work with multiple platforms.

• Deep experience turning complex ideas into workable solutions.

• Previous experience collaborating on a cross-functional team.

• Deep understanding of development cycle.

• Ability to debug and avoid future problems by building more robust solutions.

• Ability to look at previous personal or team experience and use this to analyze mistakes/successes, draw conclusions, and design future solutions. Resulting solutions have few bugs and quick remediation times.

• Previous experience translating business needs into valuable solutions for customers.

• Previous experience building solutions with vulnerabilities in mind. Thinks in advance about possible system bottleneck, looks out for vulnerabilities and problems. Remediates these issues as part of design of a new solution.

• Experience acting as a strong instructor for team members.

• Experience building solutions with the larger team in mind. Solutions have the goal of improving software engineering at the team level.

• Experience with teaching and mentoring team members at various levels.

• Previous involvement in the long-term vision of projects and software engineering practices.

• Demonstrated strong soft skills.

• Expertise and ability to rapidly make decisions for the team.

• A mastery of cyber security principles such as authentication, authorization and encryption. Ability to recommend and leverage common security libraries applicable to their language stack and champion secure programming best practices. In depth experience with common attack vectors, such as SQL injection, Denial of Service (DoS), Cross-Site Scripting, etc. and methods to limit exposure. Coaches organization on the prevention and remediation of potential security vulnerabilities.

• In depth experience working with multiple CI/CD stacks. Guides product teams on the setup of CI/CD for new products and coaches organization on DevOps best practices. Leads the evaluation and selection/development of new CI/CD tools and processes.

• Develop software platforms and frameworks

• Maintain services, monitor system health, and continually look for improvements

• Scale systems sustainably using continuous deployment and automation

• Research and implement best design principals in order to improve reliability and velocity

• Work in an agile environment and engage in practices such as XP, test driven development

• Works with technical staff to understand problems with software and resolves them.

• Resolves customer complaints with software and responds to suggestions for improvements and enhancements from customers

• Collaborate with other software engineers, developers, designers, and product owners

• Determine hardware compatibility and/or influences hardware design

• Has system-wide responsibility on complex , multiple, projects. Provides direction to team, is a key contributor, and coaches new team members. Oversees direction on multiple projects

• Associates degree in Information Technology or Other Related Degree

• 7 years related work experience

• In lieu of Associates degree(s) AND 7 year(s) related work experience listed above, High School/GED AND 9 year(s) related work experience

• Bachelors degree in Information Technology or Other Related Degree

Travel Requirements

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