Senior Program Coordinator

Department: Education Undergraduate Prog
Salary/Grade: EXS/6

Job Summary:

The School of Education and Social Policy Leadership Institute (SLI) is an academic program that supports incoming first-years, transfers, and rising sophomores who are the first in their family to go to college and/or are from low-income backgrounds. The institute supports students to draw on their histories and perspectives to help them thrive in their respective fields, at Northwestern, and beyond.

Students take two SESP core requirement classes, participate in a variety of leadership and team-building activities, and connect with professors, graduate students, and fellow undergraduates with shared identities and histories. The Institute also provides opportunities to get involved in a range of organizations and activities at Northwestern.

The SLI Senior Program Coordinator will work with the faculty leadership and SESP undergraduate education team to support meaningful and equitable educational experiences for students from historically marginalized communities including first generation and low-income students, Black, Indigenous, migrant and immigrant students, LGBTQ+ students and students with disabilities. They will collaborate with the intergenerational SLI team to: recruit SLI students; recruit, train, supervise, mentor and work collaboratively with peer leaders; build relationships with students and peer leaders in ways that support them, engage in holistic practices in student health and well-being with historically marginalized communities; develop and implement marketing and communications strategy and materials; interface with partners inside and outside SESP; plan and execute programming and events; manage operations and support to program faculty; lead assessment and analysis of program evaluation data; and to connect participating students with advisors and other resources during the program, and beyond as they engage as alumni. The Coordinator is an active and engaged member of the broader SESP undergraduate education and student affairs team, and actively seeks ways to connect the ideas and best practices generated in SLI to enhance programming and opportunities for all SESP students.

This is an initial 2-year term position, renewable, contingent upon performance and funding

Areas of responsibility

• Administration
• Budget & Financial
• Communications
• Evaluation
• Events
• Faculty Support
• Human Resources
• Outreach
• Program Development
• Recruitment
• Strategic Planning
• Student Support

Specific Responsibilities:

Administration

• Oversees & ensures that day-to-day operations are appropriately managed, efficient and effective.
• Oversees documentation of agreements between NU and partner organizations, ensuring that agreements are completed, appropriately reviewed, approved, and adhered to by all parties.
• Acts as liaison to IT to ensure technology systems are properly installed & maintained & meet the informational, analytical & computing needs of users.
• Ensures necessary hardware, software & network infrastructure services are appropriated from central or internal IT.

Budgets & Financial

• Oversees accurate, efficient and compliant workflow of all transactional processes for SLI.
• Creates & oversees finances, budget, associated analysis & reports.
• Creates/enhances internal daily, monthly & annual processes & training.
• Reviews exceptions forms and reimbursements that require special attention.

Communication, Outreach & Recruitment

• Ensures program/project success in regard to revenue & expense goals including recruitment, participation, etc.
• Identifies opportunities and strategies for short- and long-term growth & expansion.
• Creates & implements program/project brand identity and marketing & advertising strategy.
• Oversees marketing of new and current programs, working with partner institutions & media to ensure marketing plan effectively targets applicants, sponsors, etc.
• Ensures that all advertising and marketing materials accurately represent programs.
• Events
• Manages programming, educational, student, alumni, workshops, meetings, etc. including speakers, agendas, etc.
• Manages planning and arrangement of meetings, workshops, events, etc. designed to exchange information, promote research objectives, and to build internal and external relationships within NU.
• Manages event details including communication, venues, presenters, travel arrangements, materials, refreshments and technology are arranged and completed in an appropriate and timely manner.

Faculty Support

• Applies policies, recommends changes, implements new & ensures consistent interpretation.
• Supports faculty in development and approval of new courses, faculty payments, classroom coordination, evaluations, and grading

Human Resources

• Recommends organizational structures to align with strategic mission.
• Applies HR policy to maximize effectiveness of HR administration to meet strategic plan objectives.

Program Development

• Researches competitor, and state-of-the art developments to enhance, improve, and innovate program curricula and delivery to better meet goals & objectives.
• Coordinates with program/project sponsors on the delivery of all onsite instruction and provision of logistical support.
• Manages relationships with partners, foundations, etc. and coordinates logistical support
• Continually assesses and innovates program/project to achieve educational goals.
• Develops strategy for program/project growth and expansion.

Strategic Planning

• Manages & implements strategic plans.
• Reviews plans, meets with leadership & key faculty & staff.
• Provides advice & counsel & recommends changes & improvements to functional operations to better meet organizational needs & objectives.

Student Support

• Manages recruitment, application evaluation, interview, selection and notification of students or participants.
• Implements admissions criteria in accordance with associated NU policy.
• Supervises student orientation, registration, student life, graduation, etc.
• Supervises student matters, such as academic probation and other issues escalated from staff.
• Provides holistic support to participating students and peer leaders in line with restorative practices and culturally relevant views of well-being

Miscellaneous

Performs other duties as assigned.

Minimum Qualifications:

• Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree; OR appropriate combination of education and experience.
• 2 years program/project administration or other relevant experience.
• Substantive background and experience working with marginalized populations.

Minimum Competencies: (Skills, knowledge, and abilities.)

• Excellent interpersonal, organizational and communication skills; ability to develop and maintain effective relationships with students, faculty, administrators, families and professionals.

Preferred Qualifications:

• Master's degree in Education or SESP-related field, including SESP-related field, counseling, social work, or Higher Education Administration and Policy.
• Demonstrated experience with program marketing, student recruitment, student advising, external relations and networking.

Target hiring range for this position will be between $63,000-70,000 per year. Offered salary will be determined by the applicant's education, experience, knowledge, skills and abilities, as well as internal equity and alignment with market data.

Benefits:
At Northwestern, we are proud to provide meaningful, competitive, high-quality health care plans, retirement benefits, tuition discounts and more! Visit us at https://www.northwestern.edu/hr/benefits/index.html to learn more.

Work-Life and Wellness:
Northwestern offers comprehensive programs and services to help you and your family navigate life's challenges and opportunities, and adopt and maintain healthy lifestyles.
We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care. Visit us at https://www.northwestern.edu/hr/benefits/work-life/index.html to learn more.

Professional Growth & Development:
Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you're interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at https://www.northwestern.edu/hr/learning/index.html to learn more.

Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status. View Northwestern's non-discrimination statement. Job applicants who wish to request an accommodation in the application or hiring process should contact the Office of Civil Rights and Title IX Compliance. View additional information on the accommodations process.

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