Business Solutions Analyst III

Summary:

Reporting to the Senior Director, Provider Analytics, the Business Solutions Analyst III serves as a strategic partner bridging the business community, product management, and development teams to drive product innovation and operational excellence. The successful candidate will be responsible for analyzing business processes, identifying areas for improvement, and collaborating with cross-functional teams to develop and implement effective solutions. This role requires strong analytical skills, excellent communication abilities, and a deep understanding of business operations, particularly within digital healthcare solutions marketplace.

Primary Duties and Responsibilities:

Business Process Mapping:

• Evaluate and document current business processes using flowcharts and diagrams to visualize workflows, identifying inefficiencies and areas for improvement

• Design and implement optimized processes that enhance efficiency and align with organizational goals

Requirements Gathering and Documentation:

• Engage with stakeholders to collect and document business requirements, ensuring a clear understanding of needs and objectives

• Develop comprehensive documentation, including Business Requirements Documents (BRDs), Functional Specifications, and Use Cases, to guide development teams. Business Requirements and Specifications

• Develop, write, and communicate business requirements and functional specifications for the implementation of business solutions

• Assist in documenting current business processes and models and provide assistance in business case development through research and data collection

Collaboration with Product Teams:

• Work closely with Product Managers and Product Owners to translate business needs into actionable product requirements

• Assist in prioritizing features and functionalities based on business value and technical feasibility

Solution Assessment and Validation:

• Analyze proposed solutions to ensure they meet business requirements and provide value

• Participate in testing and validation processes to confirm that implemented solutions function as intended

• Develop and oversee user acceptance testing plans, validating test results to ensure product quality and alignment with business expectations

Stakeholder Communication:

• Serve as a liaison between business units and technical teams, facilitating clear and effective communication

• Present findings, recommendations, and status updates to stakeholders at various levels

Support Project Management Processes:

• Collaborate with Project Managers and Scrum Masters to ensure alignment of project objectives and timelines

• Assist in defining project scope, objectives, and deliverables

• Act as a primary interface between product and development teams, ensuring seamless communication and alignment on business objectives and technical solutions

• Facilitate the translation of business needs into detailed product and technical requirements

• Collaborate with process owners to enhance documentation and develop metrics that support continuous process improvement and strategic goals

Agile Methodologies:

• Utilize Agile methodologies to manage and execute projects, ensuring responsive and iterative development that aligns with business goals

• Participate in Agile ceremonies such as sprint planning, daily stand-ups, and retrospectives

Required Skills and Qualifications:

• Bachelor's degree in Computer Science, Information Systems, Business, or other related field or equivalent work experience

• Typically requires 5-7 years of relevant technical or business work experience

• Requires experience/in-depth knowledge of business operations and systems requirements processes

• Working knowledge of IIBA principles and practices

• Minimum 5 years relevant technical or business work experience

• Ability to work collaboratively within a team / group setting

• Excellent verbal and written communication skills

• Strong problem solving and analytical skills

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora

*This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massachusetts/Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range.

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

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