Workers' Compensation Compliance Investigator

Looking to take your career to the next level? Do you have strong attention to detail? The Bureau of Workers' Compensation is seeking a motivated candidate who is able to work with considerable independence as a Workers' Compensation Compliance Investigator, examining complaints against employers, insurers or medical providers not complying with the provisions of the Pennsylvania Workers' Compensation Act, its regulations or Workers' Compensation Judge decisions. If you want to make a difference to Pennsylvania workers, we have the perfect opportunity for you.

As a Workers' Compensation Compliance Investigator, you will be responsible for conducting investigations of alleged uninsured employers in the Commonwealth, including employers who have not responded to Bureau requests for coverage information to determine whether they have an obligation to ensure their workers' compensation liability. This position requires you to have a thorough knowledge and understanding of the Workers' Compensation Act and regulations as you will be responding to inquiries and educating the public through verbal and written communication regarding their responsibilities as employers.

Additional duties to include, but not limited to:

• Negotiating settlement and repayment agreements with employers, their attorneys, the legal department, and members of management
• Conducting on-site evaluations of employers' compliance
• Reviewing Employers' Report of Injury for potential minor injuries sustained
• Preparing reports completely and accurately relating to findings of investigation or activity
• Traveling to various locations throughout the Commonwealth to file criminal complaints and/or testify in court proceedings
• Understanding the importance of the Bureau's customer service standards to ensuring these are met in interactions with internal and external customers
• Working knowledge of Workers' Compensation Automation and Integration System and standard Commonwealth software including Microsoft Office Suite and Employee Self Service (ESS)

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with 30-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Four years of clerical work in the review, research, and presentation of records, correspondence, and documents, including two years of public contact experience; or
• An equivalent combination of experience and training that includes two years of public contact experience.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.