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HR Specialist- Data & Efficiency

Extended Stay America
United States, North Carolina, Charlotte
Jul 18, 2025

POSITION PURPOSE AND SUMMARY



The HR Specialist -- Data & Efficiency will support the HSC HR Director in HR administration for the HSC. This role will also be highly organized and data-savvy to support our Human Resources team by streamlining processes, analyzing key HR metrics, and improving operational efficiency. This role combines traditional HR coordination with advanced data skills, helping drive strategic decision-making through automation and insight-driven reporting.




MAJOR / KEY JOB DUTIES



Human Resources


  • Assists in the administration of company engagement programs including troubleshooting issues, building relationships with vendors and increasing visibility and engagement of the programs.
  • Assists with HR administrative tasks such as processing changes (terminations).
  • Assists legal in pulling information for subpoenas, investigations, etc. including our NSR agreements.
  • Identifies, researches, and recommends process and system improvements to increase efficiency and enhance the employee experience within the HR area.
  • Assists with the planning and coordination of engagement events at the office.
  • Assists with other HR tasks as needed by HR Director.
  • Serves as back up to Office Clerk as needed (will be cross trained in various office services functions).
  • Assists with invoicing and reporting for office services.



Data and Reporting Specialist


  • Provides monthly and quarterly HR data and reporting support to HR functional teams for day-to-day needs as well as planned/scheduled activities and ad-hoc requests.
  • Creates and manages dashboards for HR metrics.
  • Builds automation workflows in Power Automate to enhance efficiency in current processes.
  • Uses data to identify trends and provide recommendations to leaders.
  • Develops, maintains, and enhances standard workforce reports.
  • Contributes to collection and reporting of data for compliance related reporting and external benchmarking.
  • Creates, manages, and optimizes workflows using Power Automate to reduce manual effort and enhance data flow
  • Builds dashboards, dynamic charts and tools, and interactive tables in Excel using advanced formulas, pivot tables and other tools.
  • Analyzes business requirements and capabilities for advanced data and reports to provide meaningful outcomes that align to drive business results.
  • Supports special projects from HR functional teams, such as Total Reward, Talent Acquisition, Learning & Development, Communications, etc.
  • Provides executive level presentations to support business decisions on data analytics.




OTHER DUTIES





  • May serve as backup to our office coordinator as needed
  • All other duties as assigned


KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES




ORGANIZATION AND TIME MANAGEMENT SKILLS:



  • Ability to organize multiple projects; manage and prioritize multiple tasks and meet deadlines.
  • Ability to manage multiple vendors; ensuring positive vendor relationships


COMPUTER SKILLS

  • Basic knowledge of computers and software includes the ability to use e-mail, word processing, spreadsheet software, and property management system.
  • Advanced proficiency experience with Microsoft Suite products such as Word, Excel, PowerPoint, etc.
  • Proficient experience in Microsoft Forms, Power Automate
  • Tableau experience preferred


LANGUAGE SKILLS:



  • Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in oneonone and small group situations to customers, clients, and other employees of the organization. Conversational Spanish would be beneficial.



MATHEMATICAL SKILLS:



  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage and to draw and interpret bar graphs.



REASONING ABILITY:



  • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.



PHYSICAL DEMANDS:



  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.


  • The position also requires that the employee regularly stands; walk; use hands to finger, handle, or feel objects, tools, or controls; talk or hear; and taste or smell. The employee frequently is required to reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl.


  • The position also requires the employee to be able to communicate via a computer.


  • The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.




ENVIRONMENTAL JOB REQUIREMENTS



While performing the duties of this job, the employee is located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Less than 10% of travel is required. The noise level in the work environment is usually moderate.

Position is a hybrid role with expectations to work onsite 2-3 days a week in Charlotte, NC or occasionally up to 5 days a week depending on business needs.




MINIMUM QUALIFICATIONS




  • Associate's degree in HR, Business, Computer Science, Statistics, Mathematics or related field from an accredited 4-year university related experience
  • Minimum of 1-3 years of HR experience
  • 1-3 years HR and Business experience with an attitude and aptitude to grow into a larger role over time
  • Demonstrated project management skills, including the ability to work independently on projects of high complexity with minimal supervision
  • Minimum of 2 years of experience in data management, data interpretation and analysis, and the presentation and communication of reproducible results in an engaging manner
  • Ability to combine HR functional knowledge with HCM technical expertise to deliver accurate reporting of data to the business, drive process and system efficiencies, and promote data integrity
  • High proficiency in Microsoft Office suite with the ability to perform advanced functions in excel (formulas, pivots, macros, etc). Experience with VBA preferred




PREFERRED QUALIFICATIONS




  • Experience in data platforms and software such as Tableau
  • Certifications in data analytics
  • Hospitality industry experience a plus
  • Office/Facilities experience a plus
  • HRIS experience (ADP) preferred



ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.

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