IT Infrastructure Manager

Our Promise
Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

The IT Infrastructure Manager oversees all aspects of IT Infrastructure operations and strategy, ensuring alignment with organizational objectives. This role includes leading cross-functional initiatives, managing IT budgets, and driving the adoption of emerging technologies to enhance business capabilities.

Competencies:

Functional:

• Design, implement, and maintain the organization's IT infrastructure including servers, storage, networking, and cloud environments (e.g., AWS, Azure).
• Lead and manage a team of infrastructure engineers, system administrators and contract resources.
• Ensure the security, scalability, and high availability of infrastructure services.
• Oversee infrastructure upgrades, migrations, and hardware/software procurement.
• Manage disaster recovery planning and execution, including backups and business continuity.
• Monitor system performance and troubleshoot issues to ensure minimum downtime.
• Collaborate with application, security, and support teams to align infrastructure with organizational needs.
• Develop and maintain documentation related to system configurations, procedures, and operations.
• Manage vendor relationships and negotiate contracts for infrastructure services and equipment.
• Ensure compliance with internal policies and external regulatory requirements.

Core:

• Strong understanding of Windows/Linux server environments and enterprise storage.
• Experience with cloud Azure and/or AWS infrastructure and services (experience with both preferred)
• Proficiency in network architecture, firewalls, VPNs, and LAN/WAN technologies.
• Familiarity with DevOps tools, CI/CD pipelines, Terraform and Infrastructure as Code (IaC) is a plus.
• Knowledge of cybersecurity principles and tools.

Behavioral:

• Collegiality: building strong relationships on company-wide, approachable, and helpful, ability to mentor and support team growth.
• Initiative: readiness to lead or take action to achieve goals.
• Communicative: ability to relay issues, concepts, and ideas to others easily orally and in writing.
• Member-focused: going above and beyond to make our members feel seen, valued, and appreciated.
• Detail-oriented and thorough: managing and completing details of assignments without too much oversight.
• Flexible and responsive: managing new demands, changes, and situations.
• Critical Thinking: effectively troubleshoot complex issues, problem solve and multi-task.
• Integrity & responsibility: acting with a clear sense of ownership for actions, decisions and to keep information confidential when required.
• Collaborative: ability to represent your own interests while being fair to those representing other or competing ideas in search of a workable solution for all parties.

Minimum Qualifications:

• Bachelor's degree in information technology, Computer Science, or related field.
• 7+ years of IT experience, with 5+ years of team management experience.
• 7+ years of experience with Windows/Linux server environments and enterprise storage.
• 5+ years and demonstrated proficiency in Azure and/or AWS cloud infrastructure and services. Preference for experience with both.
• Demonstrable knowledge and expertise with network architecture, firewalls, VPNs, and LAN/WAN technologies.
• Experience with DevOps tools, CI/CD pipelines, Terraform and Infrastructure as Code (IaC) is a plus.
• Knowledge of cybersecurity principles and tools.

Preferred Qualifications:

• Master's degree in IT Management, Business Administration, or a related field.
• Certifications such as AWS Certified Cloud Practitioner, Solutions Architect, SysOps Administrator, Azure Fundamentals, Administrator Associate, Solutions Architect
• Proven experience with digital transformation initiatives and cloud-first strategies.
• Demonstrated success in building high-performing IT teams.

FLSA Status: Salary/Exempt

National Salary Range: $90,220 - $176,320

Bonus Eligible: Annual Incentive Plan (AIP)

How to stay safe:

Avesis is aware of fraudulent activity by individuals falsely representing themselves as Avesis recruiters. In some instances, these individuals may even contact applicants with a job offer letter, ask applicants to make purchases (i.e., a laptop or gift cards) from a designated vendor, have applicants fill out W-2 forms, or ask that applicants ship or send packages of goods to the company.

Avesis would never make such requests to applicants at any time throughout our job application process. We also would never ask applicants for personal information, such as passport numbers, bank account numbers, or social security numbers, during process. Our recruitment process takes place by phone and via trusted business communication platform (i.e., Zoom, Webex, Microsoft Teams, etc.). Any emails from Avesis recruiters will come from a verified email address ending in @Avesis.com.

We urge all applicants to exercise caution. If something feels off about your interactions, we encourage you to suspend or cease communications. If you are unsure of the legitimacy of a communication you have received, please reach out to ITsupport@Avesis.com.

To learn more about protecting yourself from fraudulent activity, please refer to this article link (https://consumer.ftc.gov/articles/how-avoid-scam). If you believe you were a victim of fraudulent activity, please contact your local authorities or file a complaint (Link: https://reportfraud.ftc.gov/#/) with the Federal Trade Commission. Avesis is not responsible for any claims, losses, damages, or expenses resulting from unaffiliated individuals of the company or their fraudulent activity.

Equal Employment Opportunity

At Avsis, We See You. We celebrate differences and are building a culture of inclusivity and diversity. We are proud to be an Equal Employment Opportunity employer that considers all qualified applicants and does not discriminate against any person based on ancestry, age, citizenship, color, creed, disability, familial status, gender, gender expression, gender identity, marital status, military or veteran status, national origin, race, religion, sexual orientation, or any other characteristic. At Avsis, we believe that, to operate at the peak of excellence, our workforce needs to represent a rich mixture of diverse people, all focused on providing a world-class experience for our clients. We focus on recruiting, training, and retaining those individuals that share similar goals. Come Dare to be Different at Avsis, where We See You!

We Offer

• Meaningful and challenging work opportunities to accelerate innovation in a secure and compliant way.
• Competitive compensation package.
• Excellent medical, dental, supplemental health, life and vision coverage for you and your dependents with no wait period.
• Life and disability insurance.
• A great 401(k) with company match.
• Tuition assistance, paid parental leave and backup family care.
• Dynamic, modern work environments that promote collaboration and creativity to develop and empower talent.
• Flexible time off, dress code, and work location policies to balance your work and life in the ways that suit you best.
• Employee Resource Groups that advocate for inclusion and diversity in all that we do.
• Social responsibility in all aspects of our work. We volunteer within our local communities, create educational alliances with colleges, drive a variety of initiatives in sustainability.

Equal Employment Opportunity

At Avsis, We See You. We celebrate differences and are building a culture of inclusivity and diversity. We are proud to be an Equal Employment Opportunity employer that considers all qualified applicants and does not discriminate against any person based on ancestry, age, citizenship, color, creed, disability, familial status, gender, gender expression, gender identity, marital status, military or veteran status, national origin, race, religion, sexual orientation, or any other characteristic. At Avsis, we believe that, to operate at the peak of excellence, our workforce needs to represent a rich mixture of diverse people, all focused on providing a world-class experience for our clients. We focus on recruiting, training and retaining those individuals that share similar goals. Come Dare to be Different at Avsis, where We See You!