IT Deployment/Desktop Technician

Connection
United States, Illinois, Downers Grove
Jul 15, 2025
IT Deployment/Desktop Technician Be part of the team that drives our company forward, transforming ideas into real-world tools and platforms that support the business and spur innovation. Downers Grove, IL CONNECTION At Connection, our purpose is simple: we connect people with technology. From hardware—PCs, printers, servers, and more—to cutting-edge cloud, cybersecurity, and professional IT services, we design, build, and support the IT solutions that thousands of companies, schools, and government agencies rely on every day. We like to think of ourselves as the IT Department for our customers’ IT Department. Our company started out almost 40 years ago with two employees and a phone line. Today we’re a Fortune 1000 IT solutions partner operating in 174 countries around the world—still driven by that startup mentality and guided by our original purpose. https://www.connection.com/ keywords: position summary,position details,support,technical,performance,experience,skills Full Time $26.00/Hr. - $27.50/Hr. Overview: Connection has a fantastic opportunity through our Technical Staffing division for a Desktop Deployment Technician in Downers Grove, IL. It is a contract position with 6 months to start, with strong potential for extension. This position offers benefits! This is a hands-on role involving repeatable tasks, equipment handling, and excellent end-user support. WIN10 deployment experience is highly preferred. If you’re a great communicator with a solid technical foundation, we want to hear from you. A+ certification is a plus, but not required for the right candidate. Responsibilities: Assist with Windows 10 deployments across user environments. Perform routine desktop support tasks (e.g., hardware refreshes, software installations, imaging). Provide technical support for desktops, laptops, printers, and other peripheral devices. Document processes and follow established protocols for ticket resolution. Support general IT needs and troubleshoot as needed in a team-based environment. Lift and move IT equipment up to 30 lbs. and operate carts for hardware transport. Entity of type com.vizirecruiter.common.domain.model.Label with id: 484 Requirements: Minimum 2 years of IT or desktop support experience. Familiarity with Windows 10 environments (deployment or support). Experience in enterprise desktop rollouts or refresh projects. Strong organizational skills and attention to detail. Strong communication and interpersonal skills. Ability to work on repeatable and task-oriented assignments. Comfortable with physical aspects of the job (bending, lifting, mobility).