Operations Coordinator

Overview

Jackson and Coker is a top healthcare staffing firm with nationwide reach, specializing in locum tenens (temporary staffing), locums-to-permanent and telehealth staffing. We work with healthcare organizations big and small to find the right physicians and advanced practitioners to provide quality patient care.

The Operations Coordinator is responsible for ensuring Client Orders from our vendor managements systems are duplicated and kept up to date in our internal CMS (Customer Management System).

Additional Details:
* Open an average of 8-10 Client Orders daily in internal CMS (Customer Management System) to include specific contract requirements and detailed job descriptions that meet MSP needs.
* Understand specialties and requirements and recruiting goals for accurate order processing.
* Utilize different resources and research materials to verify and input critical job details on initial orders by specialty.
* Update Client Orders as contract requirements change.
* Pause and close Client Orders in CMS when a contract is no longer open.
* Audit open and closed Client Orders for quality assurance and data integrity.
* Ensure orders are added and updated within tight time constraints.
* Ensure contract compliance, through order detail with insight into the MSP processes and requirements.
* Evaluate and understand client requirements to convey proper recruitment criteria in job postings for external job boards and Jackson and Coker's website to increase provider pool.
* Navigate multiple platforms to perform associated duties of the role.
* Meet weekly metrics expectations.

Here's Why The Atlanta Journal-Constitution Ranks Jackson & Coker A Top 10 Mid-Sized Workplace:

Career longevity

Jackson and Coker is a nationally known and highly respected, industry-leading organization known for quality and service with a strong national and local presence. You will be working in an industry that will withstand the test of time in a prestigious field.

Training

In-depth orientation and ongoing training will prepare you to succeed in this key role.

State-of-the-art facilities

Our beautiful corporate headquarters is equipped with a gym including exercise classes and a personal training staff, full-length pool and locker rooms with a sauna and steam room; several onsite restaurants at 25% off for associates; Starbucks; miniature golf course and game room; nail salon; dry cleaning and car wash services. Associates enjoy the convenience of our onsite health clinic where they as well as their families can be seen by a Physician or a Nurse Practitioner at no cost and receive free prescriptions. Our childcare and virtual learning support is a huge bonus to our associates with growing families. All associates are eligible for an array of benefits including medical, dental, vision, disability and life insurance to name a few. We also have a company sponsored 401K plan with company matching funds.

Culture

Associate-led philanthropic committees support the causes important to our associates. Associate Networking Groups including the People of Color, Women's and PRIDE Networks. We are a mission-focused company that celebrates diversity and is committed to creating an inclusive environment for all of our associates.

Requirements:

* High school degree required

* Strong working knowledge of computer applications, such as Microsoft Outlook, Word, and Excel

* Ability to quickly learn and become proficient in new technology platforms

* Knowledge of database entry

* Understanding of business acumen

* Ability to multi-task in a deadline-driven, high-volume environment

* Ability to work independently as well as in a team environment

* Excellent attention to detail, communication and organizational skills

* Strong critical thinking skills

* Strong interpersonal and public relation skills

* Ability to be honest and responsible for work output and hours

* Ability to type quickly and accurately

DISCLOSURES

SMOKING:

Smoking/vaping and the use of tobacco products are prohibited on all Company premises, including indoor and outdoor areas, parking lots, and Company-owned vehicles.

DRUG TESTING:

As part of our employment process, candidates who receive a conditional offer may be required to undergo pre-employment drug testing.

EEO Statement Requirements:

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under the law.