Associate Renewal Sales Representative

Our world is transforming, and PTC is leading the way.Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.

Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow - all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.

Location: Portland, ME- Hybrid office schedule

At Kepware, we provide powerful industrial connectivity software that helps businesses integrate and optimize their operations. Our software licenses are sold through inside sales and strategic account teams to a diverse range of customers, including end-users, systems integrators, OEMs, and resellers. Each new license includes one year of support and maintenance to ensure our customers get the most from their investment.

As aRenewal Sales Representative, you'll play a key role in maintaining strong customer relationships by managing the renewal process for our software licenses. You'll be part of a collaborative team that ensures customers continue to receive the support they need, while also contributing to our overall growth and success

What You'll Do:

• Manage a Renewal Pipeline:Proactively engage with customers to inform them of upcoming renewals, consolidate contracts, and ensure timely renewals.
• Collaborate Across Teams:Work closely with inside sales, strategic accounts, and technical support to ensure customers renew the correct licenses and maintain active support coverage.
• Support Customer Success:Respond to inbound inquiries from customers whose support contracts have lapsed, and guide them through the process of reactivating their coverage.
• Drive Process Improvements:Contribute to team initiatives aimed at improving our sales processes and increasing renewal rates.

What We're Looking For:

• Bachelor's Degree:A bachelor's degree in any field is required.
• Detail-Oriented:You're organized and meticulous in managing multiple tasks and customer interactions.
• Strong Communicators:You have excellent written and verbal communication skills and can clearly explain complex information.
• Customer-Focused:You enjoy building relationships and helping customers find the best solutions for their needs.
• Self-Motivated:You're driven to meet goals, grow professionally, and contribute to team success.
• Tech-Savvy:Experience with Salesforce or similar CRM tools is a plus.

Life at PTC is about more than working with today's most cutting-edge technologies to transform the physical world. It's about showing up as you are and working alongside some of today's most talented industry leaders to transform the world around you.

If you share our passion for problem-solving through innovation, you'll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?

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