Operations Support Specialist I

Work Location

Los Alamos National Laboratory - Los Alamos, NM

Employment Type

Full-Time / Onsite

Clearance Type

DOE Q Clearance (Position will be cleared to this level)

Job Summary / Overview

Omega Technical Services is seeking Operations Support Specialists for the Area Control Operations Team (COO-OIC) at the Los Alamos National Laboratory in Los Alamos, NM.

We are seeking motivated candidates to fill multiple Operations Support Specialist 1 positions to support their 24/7 mission at TA-55 this position requires shift work to meet those demands. ACO is responsible for supporting resource conflict resolution, regarding the allocation of support personnel as necessary for scheduled work activities, such as radiological control technicians (RCTs) or the use of specific rooms in PF-4, across multiple programs with independent milestones and drivers. The team works with programs and line organizations to better understand programmatic priorities, to identify and mitigate potential conflicts, as well as to track the daily status of all work conducted within the Protected Area (PA) TA-55, Area controllers also provide support to the facility release and shift exchange daily. The team serves as the key point of contact for ensuring lab rooms within PF-4 are compliant with transient combustible and housekeeping standards. The ACs also ensure work activities occur on time and within the scope of the floor schedule to mitigate schedule deviations, as well as to support logging and tracking issues within PF-4.

Duties of the position include, but are not limited to, the following:

• Assists in the day-to-day execution of floor schedule at TA-55, specifically within PF-4, P-5, and other nuclear areas as needed.
• Assists production with the integration and coordination of various support resources.
• Attendance at daily scheduling meetings for coordination and release of work.
• Support quality checks on schedules and log issues as needed.
• Support incident and general issues management investigations and reporting.
• Ensure work performed is in accordance with the scheduling and execution procedures, and production priorities established by the ALDWP leadership team.
• Support communication between work owning organizations, area controllers, and OIC management.
• Ensure compliance with safety/security requirements and take the necessary steps to stop work if continuing a job is unsafe or compromises security.

Minimum Job Requirements:

Facility Functions

• Entry-Level knowledge of facility operations.
• Ability to follow and inform improvements in procedures, policies, and processes.
• Ability to work closely with team-members, other organizations, and customers to solve problems.
• Ability to review, understand, and execute an end-to-end work process.
• Excellent oral and written communication and presentation skills.

Computing/Business Systems

• Entry-Level knowledge and demonstrated proficiency with typical business and project management software, computer hardware.

Critical Thinking

• Demonstrated skills in conducting research, investigating alternative solutions, and recommending solutions on problems affecting facility operations and operational quality assurance.

Organizational Skills

• Demonstrated attention to detail including strong organizational skills, analytical thinking, observational skills and problem solving skills. Proven ability to multi-task and adjust to the workings of a dynamic team environment.

Communication

• Excellent interpersonal, written, and verbal communication skills. Demonstrated advanced skills networking effectively with stakeholders and key contacts outside their own area of expertise, both internal and external to the organization.

Customer Service

• Exceptional customer service, organizational skills, and ability to interact with all levels of personnel internal and external to the organization.

Education/Experience:

• Position requires a Associates Degree in a relevant field and two years of relevant experience or, an equivalent combination of education and experience directly related to the occupation.
  
  

Desired Qualifications:

• Knowledge of prioritizing and scheduling resources.
• Experience with radiological control practices and policies.
• Entry-Level knowledge of nuclear facility operations.
• Intermediate knowledge of typical business and project management software.
• Entry-Level knowledge of Laboratory policies and procedures.
• Entry-Level knowledge of requirements drivers such as DOE orders and federal regulations.
• Intermediate knowledge of manufacturing scheduling principles and practices.
• Active DOE Q-Clearance or equivalent level DOD Clearance.

Essential Job Functions(can perform with or without reasonable accommodation): Walking, Climbing Stairs, Twisting, Typing or Keyboarding, Work in a Radiological Area, Safety Glasses and Eye Protection, PPE Labcoat/Coveralls.

Work Environment:This position requires 24/7 coverage and therefore may require working a rotating shift schedule that includes days, nights and weekends.

Why Omega Technical Services?

Omega Technical Services is a Service-Disabled Veteran-Owned Small Business and a trusted partner supporting the Department of Energy, Department of Defense, and other government clients on mission-critical projects. We offer competitive pay, benefits, and the opportunity to work on impactful projects in national security and technology.

Equal Employment Opportunity Statement:

Omega Technical Services is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin, age, or status as a qualified individual with a disability or protected veteran.