Center Shift Manager

Position Summary:

Reports to the Social Development Director. Responsible for Center management during evening hours, weekends and holidays. Provides students with a safe, structured, and comfortable living environment that fosters student retention, satisfaction, achievement, and social development. Demonstrates on-going commitment to preparing young people for the workforce by modeling, mentoring, and monitoring excellence in the eight Career Success Standards of: workplace relations and ethics; information management; communications; multicultural awareness; personal growth and development; career and personal planning; interpersonal skills and independent living.

Duties & Responsibilities:

• Provide high-quality supervision and management of student population, taking swift and appropriate action to resolve incidents and positively influence student and staff behavior.
• Oversees the daily management of social development programs and uses proper judgment and discretion to resolve student and staff issues and problems.
• Provide students with quality and structured activities during non-training day hours, including leadership, student government, recreation, extended training day, and other special evening programs.
• Oversee and manage behavior management system of Center during non-training day hours to ensure safety of staff and students.
• Ensures strict confidentiality of sensitive information and integrity of student data.
• Coordinate staff coverage to ensure adequate supervision for student population in all areas.
• Ensure Social Development staff adhere to rest and meal break requirements.
• Ensure assigned program areas and systems meet or exceed current DOL/Company performance standards.
• Manages non-class hour's residential living environment and ensures quality recreational and evening programming to enhance students independent living and employability skills.
• Provide cross-training to direct report(s) to provide adequate back-up coverage.
• Recommend department and personnel changes as approved by the Social Development Director.
• Exchange ideas and information, both orally and in writing, in a clear and concise manner and contribute meaningfully to group efforts by offering relevant ideas and knowledge.
• Provide input in development of departmental budget. Monitor and control expenditures.
• Review and recommend changes to departmental budget authorizations.
• Assist in the development and implementatioN of new and revised policies and procedures for department and provide input for policies and procedures for co-dependent areas.
• Review and audit all assigned areas regularly for contractual compliance and effectiveness of delivery of services to students.
• Ensure all reports and required plans are submitted in a timely, accurate manner.
• Foster a smoothly functioning, efficient department through timely and effective resolution of disruptions.
• Operate in accordance with requirements set in the contract, PRH, guides, SOPs and corporate policies.
• Complete all required training according to Job Corps and Company training schedule.
• Advise and support students as a mentor and role model in the achievement of their learning and career goals.
• Contribute to cultivation of positive Center culture which is free of harassment, discrimination, intimidation, and disrespect to provide a safe place for staff and students to work and learn.
• Promote 6 C's of Positive Youth Development by treating students respectfully as adults and developing positive student relationships.
• Promote development of Career Success Standards by modeling expected behaviors, mentoring students and fellow staff to aid in their growth, and monitoring student behavior for accountability and recognition.
• Provide quality customer service to students, staff and other center customers.
• Participate in student employability programs and activities.
• Support, promote, and enforce the Job Corps Zero Tolerance Policy.
• Maintain a safe and clean work area, adhering to all safety guidelines.
• Other duties as assigned.

Education & Experience:

• Associate of Arts degree and or equivalent combination of 5 years of education and experience.
• Prefer bachelor's degree and Job Corps experience.
• Two years of experience in dormitory management or work-related field working with at- risk youth.
• Able to complete all mandated training requirements per government and management directives.
• Valid driver's license in the state of employment with an acceptable driving record.

Additional Requirements:

Knowledge of counseling techniques. Ability to effectively relate and communicate with disadvantaged youth. Must obtain and maintain CPR/First Aid certification. Excellent communication skills, both oral and written. Able to read email daily and reply to messages in a timely manner based on urgency and importance. Knowledge of education and vocational training programs, and local social service and community assistance resources. Ability to inspire and motivate staff and students.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and stand and walk; to reach with hands and arms and talk and listen. The employee is occasionally required to sit; to use hands to finger, handle, or feel; to taste and to smell. The employee must be able to occasionally lift and/or move up to 50 pounds. Specific vision capabilities required by this job include close vision, distance vision, and peripheral vision.

Environmental Demands:

Position requires ability to spend 5% of work time outside and 95% of work time indoors; ability to withstand moderate noise levels, including voice levels 90% of worktime; ability to work in heat up to 90 degrees outdoors in summer months. Position requires an ability to operate office equipment. In addition, individual must be able to interact with team members and maintains an effective working relationship with all facility staff and departments.