Mortgage Loan Servicing Specialist I, II or III

Employee Benefits:

• Medical, Dental and Vision insurance, including FSA (Flex Spending Account)
• Paid Time Off to include select paid holidays
• Retirement Benefits with generous 401K match

Some Other Favorite Employee Benefits Include

Paid Parental Leave, Education Assistance, Employee Assistance Program, Employee Wellness Program and much more!

Pay is depending on experience. Minimum is $20.79 - I, $22.95 -II, $26.47 - III WE'RE HIRING: Mortgage Loan Servicing Specialist (Levels I - III)

Location: Office-based | Department: Loan Servicing | Type: Full-Time

Want to Make Mortgages Magical?

If you love spreadsheets, precision, and solving financial puzzles - we've got the perfect seat for you at our table. We're looking for a Mortgage Loan Servicing Specialist to join our dynamic team and help us manage the post-closing journey of our customers' loans like a pro!

From escrow analysis and tax payments to investor tasks and payment processing - you'll be part of the financial engine that keeps dreams of homeownership running smoothly.

Why This Role Rocks:

• You'll dive into the details - loan documents, flood insurance, escrow accounts... you're the behind-the-scenes hero who keeps it all together.

• You'll get to communicate with customers, co-workers, and investors to solve problems and deliver top-notch service.

• You'll enjoy the satisfaction of a well-balanced general ledger (yes, we know that's exciting to the right person ).

What You'll Be Doing:

• Entering and reviewing loan information in our Core system.

• Tracking insurance & flood policies, and handling escrow analysis.

• Posting payments and payoffs, and initiating ACH transactions.

• Disbursing taxes and insurance premiums - with laser precision.

• Assisting customers and internal teams with accuracy and care.

• Clearing document exceptions and reconciling accounts like a boss.

• Staying on top of training and compliance like it's second nature.

What You Bring to the Table: For Level I:

• High School Diploma (or equivalent).

• 2+ years of experience in financial institutions.

For Level II:

• 2+ years of mortgage servicing, documentation, or production.

• Bonus: Accounting experience can substitute for 1 year of servicing.

For Level III:

• 3+ years of experience in the mortgage industry.

• Extra credit for accounting chops!

• Will train new employees and lead cross-training.

Skills That Make You Shine:

• Strong written & verbal communication (talking and typing, basically).

• Comfortable with compliance, confidential info, and technical lingo.

• Detail-oriented, organized, and self-directed.

• Skilled with Excel, Word, Outlook, and balancing accounts (your jam).

Want More? You Got It:

• Reconcile accounts

• Prep stats for the team

• Help improve servicing procedures

• Be part of a friendly, smart, supportive team

Work Environment:

• Office-based (with the occasional celebration or themed snack day )

• Professional, friendly, and moderately quiet (except for the sound of success!)

Ready to Join a Team Where Details Matter and Every Day Counts?

Apply now to become our next Mortgage Loan Servicing Specialist - where you'll make a real impact on the lives of homeowners and investors alike. Whether you're crunching numbers or tracking flood policies, your skills will help keep our lending engine running like a dream.

Apply Today
Your spreadsheets are waiting.

Full Time, Non-Exempt

Grade 13-I, 14-II, 15-III

Northrim Bank is an equal opportunity and affirmative action employer. Northrim Bank does not discriminate in employment based upon race, color, religion, sex, sexual orientation, gender identity, age, national origin, physical or mental disability, protected veteran status, pregnancy, parenthood, marital status, changes in marital status, genetic information or any other status protected by federal, state or local law.