Lead Cologuard Business Monitoring & Response Manager

Help us change lives

At Exact Sciences, we're helpingchange how the world prevents, detects and guides treatment for cancer. We give patients and clinicians the clarity needed to make confident decisions when they matter most. Join our team to find a purpose-driven career, an inclusive culture, and robust benefits to support your life while you're working to help others.

Position Overview

The Lead Cologuard Business Monitoring and Response Manager plays a key role in supporting data-driven decision-making and operational performance across the order-to-cash process. This role is responsible for monitoring business metrics, coordinating response efforts, and collaborating with cross-functional teams to ensure timely insights and continuous improvement.

Essential Duties

Include, but are not limited to, the following:

• Monitor key performance indicators and identify trends, risks, and opportunities.
• Collaborate with analytics teams to develop dashboards and reporting tools.
• Coordinate response efforts to address operational issues and business needs.
• Support governance processes by preparing materials and facilitating cross-functional discussions.
• Present findings and recommendations to internal stakeholders.
• Contribute to the development of best practices in business monitoring and response.
• Stay informed on industry trends and tools in data analytics and operational performance.
• Develop and maintain trusting and effective partnerships and successfully collaborate with internal stakeholders at all levels to include Customer and Digital Experience, Market Access, Revenue Cycle, IT, Marketing, Commercial, and Health Systems / HIT.
• Excellent communication skills (both written and verbal), with the ability to effectively communicate with all levels within the organization.
• Excellent presentation skills.
• Strong leadership and team management skills.
• Strong problem-solving and critical-thinking abilities.
• Ability to adapt to a quickly changing work environment with rapidly-changing needs and requests.
• Ability to make decisions with limited information and operate with autonomy.
• Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
• Support and comply with the company's Quality Management System policies and procedures.
• Maintain regular and reliable attendance.
• Ability to act with an inclusion mindset and model these behaviors for the organization.
• Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 70% of a typical working day.
• Ability to travel 10% of working time away from work location; may include overnight/weekend travel.

Minimum Qualifications

• Bachelor's degree in business, healthcare, analytics, or a related field.
• 5+ years of relevant experience in business operations, analytics, or project coordination.
• 1+ years of product or project management experience.
• Proficiency in Microsoft Office programs such as Word, Excel, PowerPoint, and Outlook.
• Proficiency in data analytics tools such as Tableau, Power BI, SQL, and Python.
• Knowledge of data governance and compliance standards.
• Demonstrated ability to perform the essential duties of the position with or without accommodation.
• Authorization to work in the United States without sponsorship.

Preferred Qualifications

• Knowledge of cancer diagnostics, molecular diagnostics, or preventive health markets.
• Exposure to order-to-cash processes or revenue cycle operations.
• Experience in the healthcare or biotechnology industry.

Salary Range:

Exact Sciences is proud to offer an employee experience that includes paid time off (including days for vacation, holidays, volunteering, and personal time), paid leave for parents and caregivers, a retirement savings plan, wellness support, and health benefits including medical, prescription drug, dental, and vision coverage. Learn more about our benefits.

Our success relies on the experiences and perspectives of a diverse team, and Exact Sciences fosters a culture where all employees can develop personally and professionally with a sense of respect and belonging. If you require an accommodation, please contact us here.

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We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, protected veteran status, and any other status protected by applicable local, state, or federal law.

To view the Right to Work, E-Verify Employer, and Pay Transparency notices and Federal, Federal Contractor, and State employment law posters, visit our compliance hub. The documents summarize important details of the law and provide key points that you have a right to know.