Event Assistant, Simulation Center

The Event Administrator (EA) is a full-time position with a primary responsibility to execute and evaluate local learning events for the Center. This individual provides direct oversight of learning events and ensures that simulation activity requirements are fulfilled from set-up through execution to post event reset and reporting. The EA is responsible for event logistics and floor schedules, generates supporting event documents, ensures timelines are met for related activities, manages supplies, and is an operational liaison between Center staff and learners, faculty and clients. This person works alongside part-time Event Administrators, who perform a reduced set of these duties. The EA must also work across various technology platforms to ensure successful event execution and to formulate daily and weekly documents for Center events.

Working in support of the Event Manager, the EA collaborates with the Center IT and logistics team, manages registration lists, creates zoom session links and disseminates to clients, and manages floor related tasks (i.e. room restocking, housekeeping and maintenance requests, laundry, biohazard prep and pick up), tracks and creates weekly reports on all event metrics to use for development of processes, policies, operational improvements and budget. The EA provides feedback regarding the application of policies for the daily implementation of events, and initiates/completes quality assurance metrics. The EA oversees and performs metrics and reporting data entry and support the Event Manager in the development and sustainment of standardized protocols and systems for administration of events. The EA will manage Center supply inventories and report Center requirements to complete equipment purchasing.

Execution of individual learning events

• Conduct event set-up

• Coordinate assigned SPs

• Manage event timeline

• Liaise with staff, faculty, students/learners, and clients

• Conduct event tear down and reset

• Conduct post event reporting

• Preparation for daily events

• Coordinate and assemble event content

• Ensure content is uploaded and available to staff and learners

• Generate and validate floor schedules

• Administrative Support

• Conduct and manage Center supply inventory

• Conduct/oversee data entry of metrics

• Conduct analysis of activities for weekly reporting to Center Manager

• Other duties as assigned.

Ideal candidate will posses:

Ability to work in a fast-paced high-functioning team environment.

Basic knowledge of Microsoft Office suite of products.

Ability and willingness to learn, operate, and develop expertise in new software systems.

Ability to manage center AV/IT software during events.

Possess and display excellent people and relationship-building skills.

Excellent attention to detail.

Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.

Ability to write routine reports and correspondence.

Ability to speak effectively in one-on-one or small group situations with other ODU employees.

Ability to manage daily workload with minimal supervision.

Basic Invententory skills

Basic experience running training events

CHSOS Certification preferred

Prior experience in clinical or academic healthcare simulation center