New

Director of Credit and Collections

Fredrikson & Byron
life insurance, parental leave, 401(k), retirement plan
United States, Minnesota, Minneapolis
200 South 6th Street (Show on map)
Jul 10, 2025
Who We Are: Fredrikson is the premier Midwest-based law firm working collaboratively to help businesses achieve their goals regionally, nationally, and globally. Overview: We are seeking a Director of Credit and Collections to lead firm-wide credit and collections operations. This strategic leadership role is accountable for managing the firm's accounts receivable portfolio, optimizing collections, overseeing credit risk, and leading a dedicated collections team. The ideal candidate will bring deep experience in financial operations and client relationship management, particularly within a law firm or professional services environment. This is a highly visible position that works cross-functionally with attorneys, clients, and firm leadership to support Fredrikson's financial health and operational excellence. Key Responsibilities Include: Leadership & Team Management Manage and develop a high-performing credit and collections team. Provide training, guidance, and performance management to ensure service excellence and continuous improvement. Mentor, coach team members to foster a collaborative, accountable team culture. Collections Oversight: Oversee the firm's entire accounts receivable portfolio across all offices and practice groups. Lead strategies to improve cash flow and reduce aging, while maintaining strong client relationships. Mange complex and high-risk accounts; escalate when appropriate. Oversee write-offs, billing disputes, and doubtful accounts. Credit Risk & Policy Development Develop, review, and enforce credit policies in partnership with firm leadership. Evaluate credit applications, establish credit limits, and ensure firm-wide policy adherence. Partner with attorneys and administrative teams to promote credit policy compliance. Reporting, Analytics & Strategic Planning Lead credit and collections forecasting in alignment with firm revenue goals. Partner with the finance analytics team to conduct comprehensive analyses of the company's overall cash flow projections. Deliver regular dashboards, KPIs, and actionable insights to senior leadership. Participate in financial planning and balance sheet management related to receivables/collections. Training & Knowledge Sharing Conduct workshops and develop materials for attorneys and internal teams on collections best practices and reporting tools. Promote compliance and continuous improvement by sharing industry best practices. Client Relationship Management Serve as a liaison to clients for credit and collections matters, negotiating payment terms when needed. Resolve disputes professionally and timely while safeguarding the firm's financial interests. Compliance & Risk Mitigation Ensure adherence to all regulatory and ethical standards in collections operations. Manage risk proactively, including PCI compliance related to credit card programs. Technology & Systems Optimization Lead efforts to maintain and enhance collections-related systems, including Elite 3E and other financial tools. Collaborate with IT and Finance to automate processes and enhance analytics. Ensure effective use of dashboards, reports, and tools for performance tracking and strategy execution. Our Ideal Candidate Will Have: A bachelor's degree in Finance, Accounting, or Business. 5-10 years of progressive experience in credit, collections, or financial operations. At least 3-5 years of leadership experience, preferably in a law firm or professional services setting. Proven experience leading teams and managing complex credit and collection strategies. Expertise in law firm billing and collections cycles, client guidelines, and financial reporting. Familiarity with 3E or similar law firm accounting systems strongly preferred. Exceptional communication, analytics, and interpersonal skills. Benefits: Our comprehensive benefits options include medical, dental, vision, basic and supplemental life insurance, short- and long-term disability, employee resource benefits (inclusive of counseling, coaching, and caregiving guidance), paid parental leave, parenting classes, pre-tax parking and transportation options, and much more. Our retirement plan includes financial planning, Social Security/Medicare planning, 401k/Roth investment options, and a firm-paid profit-sharing contribution. Benefits are subject to eligibility requirements and other terms and conditions. The salary range for this position varies by geographical market. In Minneapolis, the estimated starting annual pay range is $150,000 - $200,000 per year. The compensation offered will depend on the candidate's experience, skills, education, professional background, and qualifications. Applying For This Position: Applications will only be accepted online at https://www.fredlaw.com/careers-meet-us. Applicants will be asked to submit a cover letter and resume. For assistance with the application process or for accommodations, please contact recruiting@fredlaw.com. We are not accepting search firm submissions for this position; please apply directly through our careers page.