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RC-PostB-ClaimStatus-WC

Global Medical Response
United States, Missouri, West Plains
1800 Air Medical Drive (Show on map)
Jul 10, 2025

Medical Billing - Revenue Cycle - Workers' Compensation Claim Status Follow-Up

Location: Remote or On-Site

Hourly Pay: $16

Full-Time 40 hrs/wk

Work Schedule: Mo-Fr, 8 hrs/day CST

JOB SUMMARY

The Medical Billing - Revenue Cycle - Workers' Compensation Claim Status Follow-up position is responsible for timely follow up of claims filed to Workers' Compensation along with accurate documentation of these follow-ups.

ESSENTIAL FUNCTIONS/DUTIES

  • Make outbound calls to obtain claim status.
  • Take inbound calls assisting customers with billing inquiries.
  • Gather, analyze, and identify claims issues that are keeping the claim from processing.
  • Document all billing activities, accurately.

QUALIFICATIONS

Required Experience:

  • Must be fluent in English
  • Minimum of 1-year experience in medical billing
  • Minimum of 50 words per minute (typing)
  • Knowledge and experience of computers and related technology, at an intermediate level
  • Ability to work independently or as an active member of a team
  • Communicate clearly and concisely, both orally and in writing
  • Must possess empathic and professional written and verbal communication skills

Preferred Experience:

  • Minimum of 6 months of work in a call center environment
  • Minimum of 6 months of customer service experience
  • Ability to calculate numbers, correct entries, and post to records
  • Knowledge and understanding of payor Explanation of Benefits (basic)
  • Knowledge of health care billing compliance regulations (basic)

Preferred Education:

  • High school diploma
  • GED
  • Or significant, relevant work experience

Why Choose Air Evac Lifeteam? As a leader in helicopter air ambulance services, Air Evac Lifeteam is one of Global Medical Response's (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at www.AtaMomentsNotice.com. Learn how our values are at the core of our services and vital to how we approach care and check out our comprehensive benefit options at www.GlobalMedicalResponse.com/Careers.


EEO Statement

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

Check out our careers site benefits page to learn more about our benefit options.

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